Administrative Support Specialist

1 week ago


Pasadena, Texas, United States The Salvation Army USA Southern Territory Full time
The Salvation Army, a globally recognized non-profit organization with a faith-based mission, is seeking a Receptionist/Program Aide for its operations.

Position Overview

This role is essential in providing general information and support regarding the organization's programs and services. Responsibilities include receiving and processing deliveries and donations, welcoming and directing visitors and clients, and offering administrative support to various programs such as Social Services, Food Pantry, and seasonal initiatives. The position also involves assisting with children's activities in an after-school setting and performing routine clerical tasks, including typing and filing. Additionally, the role may require transporting individuals using a Salvation Army vehicle.

Essential Skills and Competencies

Successful candidates will demonstrate the ability to:
  • Direct phone inquiries to the appropriate personnel or department.
  • Assist callers and visitors with a calm, courteous demeanor.
  • Accurately record messages and maintain clear communication.
  • Perform clerical duties while managing a multi-line phone system.
  • Ensure an adequate supply of informational materials for distribution.
  • Respond effectively to emergencies.
  • Project a positive and professional image of the organization.


Qualifications

Applicants should possess a high school diploma or G.E.D., along with prior experience in customer service or receptionist roles. Any equivalent combination of training and experience that provides the necessary knowledge, skills, and abilities will be considered. Certifications: A valid State Driver's License is preferred.

Physical and Working Conditions

Candidates must be able to meet attendance requirements and effectively communicate in English. The role requires the ability to operate a telephone and sort documents. Physical demands include walking, standing, and occasional lifting of light objects (up to 25 lbs.). The work environment is typically an office setting with minimal physical discomforts.

Additional Information

All employees acknowledge that The Salvation Army is a church and agree to uphold its religious mission.

We value diversity and encourage applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Job Family: TX-NON-EXEMPT
Job Function: Admin Support
Pay Type: Hourly


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