Customer Service Ambassador

1 week ago


Lemoyne, Pennsylvania, United States BITNER BROTHERS CONSTRUCTION INC Full time
Job Overview

We are seeking a skilled and professional Customer Service Ambassador to join our team at Bitner Brothers Construction Inc.

Compensation Package

The successful candidate can expect an estimated salary of $35,000 - $45,000 per year, depending on experience, plus benefits and opportunities for career growth.

Key Responsibilities
  • Take inbound and outbound calls to provide exceptional customer service experiences.
  • Communicate with customers to identify their needs and provide solutions that meet their expectations.
  • Upsell products and services when appropriate to drive business growth.
  • Use active listening techniques to develop rapport and build relationships with customers.
  • Document all customer interactions to ensure seamless communication.
  • Participate in ongoing training to maintain up-to-date skills and knowledge.
Requirements
  • High school diploma or equivalent is preferred.
  • Previous experience as a Customer Service Representative or in a similar role is highly valued.
  • Excellent phone and verbal communication skills are essential.
  • Ability to work well under pressure and prioritize tasks effectively.
  • Highly organized and able to manage time efficiently.
Work Environment

This part-time position offers flexible scheduling, Monday-Thursday 12p-6p, and Friday 10am-4pm. Some shifts may involve working outdoors with the canvas team, promoting products and services to homeowners.



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