Customer Service Automotive Specialist

1 week ago


Lemoyne, Pennsylvania, United States LB Smith Ford Full time

We are seeking an experienced Service Advisor to join our team at LB Smith Ford, a fourth-generation, locally-owned business located in Pennsylvania.

The ideal candidate will have prior automotive retail experience and excellent communication skills. As a Service Advisor, you will work with customers on automotive maintenance services with a focus on tire sales.

Key responsibilities include:

  • Greeting customers in person and over the phone
  • Ensuring vehicle inspections are completed thoroughly and accurately
  • Documenting repair orders and communicating results to customers
  • Supporting and motivating the Service Technician Staff

The successful candidate will have a strong understanding of the tire and automotive repair market, as well as excellent customer service and communication skills. A valid state driver's license and high school diploma or equivalent are also required.

Benefits include 401(k) with employer match, dental insurance, health insurance, life insurance, paid time off, and vision insurance.

In this role, you will have the opportunity to work with a talented team and enjoy a comfortable and relaxed atmosphere. We offer factory-driven technical training with a clearly defined career path for advancement opportunities within the dealer network.



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