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Medical Office Coordinator

1 month ago

Lexington KY USA, United States New Vista of the Bluegrass, Inc. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Medical Office Assistant to join our team at New Vista of the Bluegrass, Inc. This role is responsible for providing administrative support to our unit and clientele, ensuring program goals and objectives are met.

Key Responsibilities
  • Provide administrative support to the unit and clientele
  • Handle day-to-day operations in an office setting
  • Coordinate message distribution to staff and outside organizations
  • Ensure a welcoming environment for clients and staff
  • Promote a culture of inclusion and participation
Requirements
  • High School graduate or equivalent
  • Customer Service experience
  • Valid driver's license, reliable operating transportation, and proof of current auto insurance
Essential Functions
  • Greet clients in a professional, courteous, and sensitive manner
  • Answer telephones and respond appropriately to client calls and inquiries
  • Schedule appointments for clientele
  • Provide suggestions and feedback to enhance the clinic healthcare experience
  • Ensure clients have a seamless experience of care
  • Ensure up-to-date client information in computer systems and EHR systems
  • Collect and post client payments
  • Verify client guarantor coverage
  • Collect payments and maintain financial information in the electronic health record
  • Assist clinical staff in contacting clients, scheduling, and obtaining necessary paperwork
  • Ensure the clinic is a positive, professional, and client-centered environment
Equal Employment Opportunity

New Vista of the Bluegrass, Inc. is an equal opportunity employer and prohibits discrimination and harassment against any applicant, employee, or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state, or local law.