Medical Office Coordinator
7 days ago
NorCal Imaging Centers is seeking a skilled Patient Service Representative to join our team. As a key member of our front-office staff, you will play a vital role in providing exceptional customer service and ensuring a seamless patient experience.
About the Role
This is an exciting opportunity for someone who is passionate about delivering world-class service and has a knack for multitasking. You will be responsible for greeting and registering patients, collecting co-pays, scheduling appointments, and coordinating with back-office staff. Your excellent communication and interpersonal skills will enable you to build strong relationships with patients, colleagues, and other stakeholders.
Responsibilities
- Greet and register patients in a friendly and service-oriented manner.
- Obtain or verify proper insurance and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Collect and log all co-pays and fees.
- Answer/transfer incoming phone calls.
- Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Coordinate with back-office staff for timely and effective care of patients.
Requirements
- High School Diploma or GED.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
Benefits
Pay Range: USD 18.00 - USD 26.00 per hour.
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