Dermatology Support Coordinator

1 week ago


Fremont, California, United States Berman Skin Institute Full time
Job Overview

Berman Skin Institute is a leading dermatology clinic with multiple locations in Northern California, offering a wide range of medical and cosmetic services. We are currently seeking an experienced Patient Services Representative to join our team.

Responsibilities
  • Welcome patients and visitors to our practice, providing exceptional customer service and ensuring their comfort and well-being.
  • Communicate effectively with back office personnel to coordinate patient care and manage workflow.
  • Educate patients about our medical and cosmetic procedures, including explanations of treatment options and aftercare instructions.
  • Collect and update patient insurance and demographic information, verify health plan eligibility, and schedule appointments using our electronic medical record system.
  • Manage multiple phone lines, respond to patient inquiries, and provide basic administrative support.
  • Room patients for examinations and procedures, prepare them for physician visits, and explain treatment procedures and medications as directed by the doctor.
Requirements
  • 2+ years of experience in an outpatient setting, preferably as a Medical Office Phone Receptionist.
  • High School diploma or equivalent.
  • Excellent communication, organizational, and customer service skills.
  • Able to work effectively in a fast-paced environment, prioritize tasks, and maintain a sense of humor.
  • Keyboarding skills, ability to utilize computer equipment and software, and experience with standard office equipment.
  • Effective written and verbal communication in English.
  • Availability to work some Saturdays.
Salary and Benefits

We offer a competitive salary, fully benefited package, and opportunities for professional growth and development. Estimated annual salary: $60,000 - $80,000.



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