Operations Manager

13 hours ago


Coatesville, Pennsylvania, United States Gulph Creek Hotels Full time
Job Title: Operations Manager

We are seeking a highly motivated and experienced Operations Manager to join our team at Gulph Creek Hotels. The Operations Manager will play a key role in overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining high standards of quality.

Key Responsibilities:
  • Assist the General Manager in all aspects of daily operations, including staff management, customer service, and financial performance
  • Provide exceptional customer service by promptly addressing customer inquiries and concerns
  • Assist in hiring, training, and supervising staff members
  • Conduct interviews and make hiring recommendations
  • Oversee inventory management and ordering of supplies
  • Ensure compliance with health and safety regulations
  • Assist in developing and implementing strategies to increase revenue and improve overall efficiency
  • Collaborate with other departments to ensure smooth operations across the establishment
  • Handle cash handling procedures accurately and efficiently
Requirements:
  • Previous experience in bartending, customer service, or hospitality management is required
  • Strong leadership skills with the ability to effectively manage a team
  • Excellent communication and interpersonal skills
  • Proficient in cash handling procedures
  • Knowledge of food industry regulations and best practices
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented with strong organizational skills
  • Experience in banquet operations is a plus
  • Must be able to work flexible hours including evenings, weekends, and holidays
What We Offer:
  • Competitive pay based on experience
  • Opportunities for career advancement
  • 401(k) and 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated individual with a passion for the hospitality industry, please submit your resume for consideration.



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