Operations Manager
13 hours ago
We are seeking a highly motivated and experienced Operations Manager to join our team at Gulph Creek Hotels. The Operations Manager will play a key role in overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining high standards of quality.
Key Responsibilities:- Assist the General Manager in all aspects of daily operations, including staff management, customer service, and financial performance
- Provide exceptional customer service by promptly addressing customer inquiries and concerns
- Assist in hiring, training, and supervising staff members
- Conduct interviews and make hiring recommendations
- Oversee inventory management and ordering of supplies
- Ensure compliance with health and safety regulations
- Assist in developing and implementing strategies to increase revenue and improve overall efficiency
- Collaborate with other departments to ensure smooth operations across the establishment
- Handle cash handling procedures accurately and efficiently
- Previous experience in bartending, customer service, or hospitality management is required
- Strong leadership skills with the ability to effectively manage a team
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Knowledge of food industry regulations and best practices
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Experience in banquet operations is a plus
- Must be able to work flexible hours including evenings, weekends, and holidays
- Competitive pay based on experience
- Opportunities for career advancement
- 401(k) and 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated individual with a passion for the hospitality industry, please submit your resume for consideration.
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