IT Help Desk Support Specialist
3 weeks ago
We are seeking a highly skilled IT Help Desk Support Technician to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to our clients. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and a passion for problem-solving.
Key Responsibilities- Provide technical support and assistance to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
- Minimum of 4 years of experience in a technical support role
- Strong technical skills in hardware, software, and network systems
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and troubleshooting skills
- CompTIA A+ or equivalent certification
- Experience with IT service management tools and technologies
- Strong knowledge of cloud computing and virtualization
- Experience with scripting and automation tools
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and talented IT professional looking for a new challenge, we encourage you to apply.
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IT Help Desk Support Specialist
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