Market Service Director
2 weeks ago
The Market Service Director role will be responsible for designing and overseeing the service strategy for the market or specific geographic area.
This role will drive the achievement of all operational and commercial business objectives through leading and coaching a team of highly effective Area Service Leaders.
This role will partner with the Market Vice President and other commercial leadership as well as peer management staff for the market in executing on business growth and driving customer satisfaction with our customers.
This role will serve as a senior point of contact for critical customer escalations in matters related to service and customer support for the market including key internal SBU initiatives.
This role is key in developing strong relationships both internally and externally to improve outcomes for customers as well as market and order visibility, market share, and profitability.
Responsibilities- Owns/influences budgets and operating plans and has high levels of evaluative and operational judgement to achieve business outcomes.
- Interprets internal and external business challenges and recommends best practices to improve products, processes, or services. Utilizes understanding of industry trends to inform decision making process.
- Establish and maintain contact with key customers to provide on-going business support to an assigned designated geographic region or coverage area.
- Provides professional or thought leadership to the Area Service Leadership. Influences policy and ensures delivery within area of responsibility, linking with other parts of the organization as needed.
- Leads in finding creative solutions within complex manufacturing processes with technical variety and/or interdependent production cycles. Employs sophisticated operational/product management techniques that may interact with adjacent functions needed to solve issues.
- Has the ability to evaluate quality of information received and questions conflicting data for analysis. Uses multiple internal and external resources outside of own function to help arrive at a decision.
- Effectively communicates complex messages to leaders and influences peers to take action when needed.
- Manages the operations to bring about customer service excellence with a focus on Environmental Health & Safety (EHS) & Quality while instilling a culture of compliance to process in accordance with all applicable regulations and employee safety practices.
- Work collaboratively with Healthcare Services Account Manager, Commercial Service leadership, Regional Account Executives, and others to drive strategic customer solutions.
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 8 years related of experience).
- 6+ years' experience leading leaders.
- Significant experience focused in Services & Customer Service Management. Demonstrated experience managing a P&L.
- Strong oral and written communication skills. Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs/projects. Ability to document, plan, market, and execute programs.
- Proven experience leading a team, managing customer relationships and/or managing a P&L or comparable business unit.
- Excellent technical knowledge and understanding of the customer issues.
GE Healthcare offers a great work environment, professional development, challenging careers, and competitive compensation. GE Healthcare is an Equal Opportunity Employer.
-
Marketing Director
1 week ago
Chicago, Illinois, United States Brett Fisher Group - Search Consultants Full timeMarketing Director OpportunityWe are seeking a highly experienced Marketing Director to lead our commercial team in the Americas. The ideal candidate will have a proven track record of developing and executing strategic marketing plans that drive business growth and market share gains.Develop and execute a comprehensive marketing strategy to achieve business...
-
Marketing Director
7 days ago
Chicago, Illinois, United States LanceSoft Full timeMarketing DirectorLanceSoft is seeking a Marketing Director to lead the development of meaningful and effective consumer experiences through the full marketing journey. The ideal candidate will champion the use of technology and data to create end-to-end full funnel campaigns for the Sweet Snacking category that bring to life breakthrough, culturally...
-
Marketing Director
4 weeks ago
Chicago, Illinois, United States Formento's Full timeJob Title: Director of MarketingJoin Formento's team as a Director of Marketing and take on the challenge of developing and implementing marketing strategies that drive revenue and growth for our restaurants.Key Responsibilities:Develop and execute comprehensive marketing plans to increase brand awareness and drive salesCollaborate with cross-functional...
-
Marketing Director
7 days ago
Chicago, Illinois, United States Goodwin Recruiting Full timeMarketing Director Job DescriptionWe are seeking an experienced Marketing Director to join our team at Goodwin Recruiting. The ideal candidate will have a proven background in restaurant marketing, specifically in upscale or fine dining, with measurable achievements in campaign performance and brand growth.Key Responsibilities:Lead marketing initiatives for...
-
Product Marketing Director
2 weeks ago
Chicago, Illinois, United States Upfront Healthcare Services Full time{"title": "Product Marketing Director", "description": "Product Marketing DirectorWe are seeking a highly skilled Product Marketing Director to join our team at Upfront Healthcare Services. As a key member of our product marketing team, you will be responsible for developing and executing go-to-market strategies for our products, ensuring alignment with...
-
Digital Marketing Director
2 weeks ago
Chicago, Illinois, United States Illinois Institute of Technology Full timeJob DescriptionThe Illinois Institute of Technology is seeking a highly skilled Digital Marketing Director to lead its web services team. As a key member of the Marketing and Communications department, the successful candidate will be responsible for managing the university's primary and strategically important web sites, developing architecture of web...
-
Marketing Director
6 days ago
Chicago, Illinois, United States Visby Medical Full timeJob SummaryVisby Medical is seeking a highly skilled Marketing Director to lead the strategic and tactical direction of our marketing efforts. This individual will be responsible for driving sales growth and market expansion through the creation of impactful sales tools, marketing initiatives, and customer engagement strategies.The ideal candidate will have...
-
Marketing Director
1 month ago
Chicago, Illinois, United States The Kraft Heinz Company Full timeAbout the RoleThe Director of Marketing for Lunchables at The Kraft Heinz Company is responsible for defining the business and brand strategy of Lunchables in the United States. As a leader of the global Lunchables community, the Director will develop a compelling vision for making Lunchables an irresistible food brand worldwide.Key Responsibilities•...
-
Marketing Director of Audience Services
2 weeks ago
Chicago, Illinois, United States Mosaec Full timeJob SummaryWe are seeking an experienced Marketing Director of Audience Services to lead our outreach, organization, and execution of group sales, student matinees, and other student events. The ideal candidate will have a strong background in nonprofit management, guest services, sales, or similar professional work experience.Key ResponsibilitiesDevelop and...
-
Marketing Director
2 months ago
Chicago, Illinois, United States Wolters Kluwer Full timeJob Title: Marketing Associate DirectorWolters Kluwer is seeking a highly skilled Marketing Associate Director to lead and execute integrated marketing campaigns that generate demand, drive retention, and elevate the brand for Clinical Effectiveness (CE) solutions across three market segments: NA Provider, International, and Commercial.Key...
-
Director of Growth Marketing
2 weeks ago
Chicago, Illinois, United States The University of Chicago Medicine Ingalls... Full timeDirector of Growth MarketingUChicago Medicine is seeking a seasoned Director of Growth Marketing to spearhead our efforts in enhancing patient acquisition and retention. As a key member of our leadership team, you will be responsible for developing and executing comprehensive marketing strategies to drive growth across our service lines.Key...
-
Digital Marketing Director
2 weeks ago
Chicago, Illinois, United States Illinois Institute of Technology Full timeJob DescriptionThe Illinois Institute of Technology is seeking a highly skilled Digital Marketing Director to lead its web services team. As a key member of the Marketing and Communications department, this individual will be responsible for developing, managing, and maintaining the university's primary and strategically important websites.The ideal...
-
Digital Marketing Director
2 weeks ago
Chicago, Illinois, United States WTTW Inc Full timeJob Title: Director of Digital MarketingWTTW Inc, a leading media organization, seeks an experienced Director of Digital Marketing to drive strategic marketing objectives and lead digital marketing efforts.Key Responsibilities:Create and execute digital marketing and fundraising initiatives to increase audience and membership, with a focus on streaming...
-
Product Marketing Director
5 days ago
Chicago, Illinois, United States Pacvue Full timeAbout the RoleWe are seeking a strategic and collaborative Director of Product Marketing to scale our Product Marketing organization and drive demand and adoption of our product suite within our target market.This role is primarily responsible for driving and executing go-to-market strategies for product launches and releases, defining product messaging,...
-
Digital Marketing Director
2 weeks ago
Chicago, Illinois, United States WTTW Inc Full timeJob Title: Director of Digital MarketingWTTW Inc, a leading media organization, seeks an experienced Director of Digital Marketing to drive strategic marketing objectives and lead digital marketing efforts.Key Responsibilities:Create and execute digital marketing campaigns to increase audience and membership, with a focus on streaming viewership and monthly...
-
Regional Marketing Director
2 weeks ago
Chicago, Illinois, United States Lifespace Communities Full timeMarketing Director for Regional GrowthLifespace Communities is seeking a seasoned Marketing Director to lead our regional marketing efforts and drive growth in our communities. As a key member of our marketing team, you will be responsible for developing and executing strategic marketing plans to meet sales and occupancy targets.Key Responsibilities:Provide...
-
Director of Market Expansion
2 weeks ago
Chicago, Illinois, United States Lumos Networks Full timeDirector of Market ExpansionLumos Networks is seeking a highly skilled Director of Market Expansion to join our team. As a key member of our market development team, you will be responsible for expanding our geographic footprint across the region. This role will involve developing and executing our expansion strategy, leading to FTTP footprint growth. You...
-
Marketing Director
2 weeks ago
Chicago, Illinois, United States Institute of Food Technologists Full timeJob SummaryThe Director of Marketing and Communications is a key member of the Institute of Food Technologists (IFT) team, responsible for leading the development and implementation of marketing strategies that drive revenue, enhance the brand, and align with IFT's strategic objectives.This role requires a deep understanding of marketing principles and...
-
Marketing Director
1 month ago
Chicago, Illinois, United States Wolters Kluwer Full timeJob Title: Marketing Associate Director - Global Demand GenerationThe Marketing Associate Director - Global Demand Generation is a key role within the Clinical Effectiveness (CE) solutions team at Wolters Kluwer. This position is responsible for leading and executing integrated marketing campaigns that generate demand, drive retention, and elevate the brand...
-
Marketing Director
2 weeks ago
Chicago, Illinois, United States Kehoe Designs Full timeJob Title: Marketing ManagerAt Kehoe Designs, we are seeking a highly skilled and experienced Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing strategies to promote our products and services.Key Responsibilities:Develop and execute marketing plans to...