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Patient Engagement Representative
2 months ago
We are seeking a highly motivated and detail-oriented Enrollment Specialist to join our team at MJHS. As an Enrollment Specialist, you will play a critical role in maintaining up-to-date knowledge of our managed care plans and making outreach calls to prospects to explain the benefits and eligibility of our services.
Key Responsibilities- Document updates and outcomes in our enrollment tracking software program, Market Prominence, and work closely with RNs and Marketing Representatives to maintain high productivity and quality data for management and reporting purposes.
- Occasionally attend home visits with RNs for translation purposes as needed.
- Bachelor's Degree or 2 years of healthcare experience, with managed care/sales experience a plus.
- Valid Driver's License.
- Excellent communication, time management, and presentation skills, strong telephone etiquette, and comfort with the geriatric population.
- Spanish, Cantonese, or another language fluency may be required.
- Ability to learn, understand, and explain healthcare eligibility requirements, conduct business successfully over the phone, offer excellent customer service, and express compassion while meeting the demands of high volume and high productivity.
- Operate in accordance with regulatory agency contract guidelines.
At MJHS, we offer a comprehensive and affordable benefits package, including health and financial benefits, generous paid time off, and tuition reimbursement for all full and part-time staff. We also offer training, tuition assistance, and career development opportunities to help you achieve your career goals.
Our companies are qualified employers under the Federal Government's Paid Student Loan Forgiveness Program (PSLF), and we offer a range of benefits, including flexible spending, two retirement plans (403(b) and Employer Paid Pension), and more.
