Pediatric Patient Services Representative

4 weeks ago


New York, New York, United States Experis Full time
Our client in the healthcare industry is seeking a Contract Pediatric Patient Services Representative to support their dental clinic. As a Pediatric Patient Services Representative, you will be part of the Patient Services department, providing excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

* Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance and cashier duties.
* Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student and/or casual employees engaged in routine tasks.
* Assign patients to dental students. Maintain student and patient appointment books. Triage emergencies. Arrange for substitute patients as cancellations occur. Schedule follow-up examinations.
* Ensure proper processing of health-related transactions; calculate payments. Update and maintain files and records. Provide suggestions that improve existing policies and procedures.
* Handle inquiries requiring additional investigation and/or specialized knowledge.

Requirements:

* High School Diploma or equivalent
* 1+ year of experience in a Pediatric Patient Service role
* Experience in the dental industry preferred
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment

What's in it for you:

* Opportunity to work in the healthcare industry and make a difference in patients' lives
* Gain experience in a fast-paced and dynamic environment
* Competitive pay rate
* 3-month contract with potential for extension
* Access to ManpowerGroup's expert family of brands, including Manpower, Experis, Talent Solutions, and Jefferson Wells

About Experis:

Experis is a leading global workforce solutions company, helping organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 Experis was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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