Patient Service Representative

4 weeks ago


New York, New York, United States Anetta Reszko MD PC Full time
Job Description

We are seeking a highly skilled and experienced Patient Service Representative to join our team at Anetta Reszko MD PC. As a key member of our front office staff, you will be responsible for providing exceptional patient service and hospitality to our patients and guests.

Key Responsibilities:
  • Provide excellent patient service and hospitality to patients and guests
  • Greet patients and provide them with full attention
  • Answer queries, educate patients, and direct check-in and check-out processes
  • Schedule appointments, manage POS operations, and maintain reception areas
  • Coordinate treatment plans and maintenance care while managing each patient's care plan
  • Provide patients with pertinent information to prepare for their appointment
  • Ensure all pertinent forms and documentation are complete and ready for the visit
  • Keep area organized, clean, and inviting
Requirements:
  • Minimum undergraduate or equivalent
  • Minimum of 2 years as a Front Desk Coordinator, Patient Relations, or Administrative Support
  • Prior dermatology and aesthetic experience preferred
  • Knowledge of Microsoft Office, internet, computer use, and general office equipment
Competencies:
  • Exceptional interpersonal and communication skills with patients, support staff, providers, and managers
  • Strong writing and oral communication skills
  • Ability to autonomously manage patient relationships and assigned projects
  • Task management skills
  • Strong patient service approach and attitude
  • Detail-oriented with focus on building patient relationships and retention, generating new business, and completing projects as assigned by Business Manager
Personal Development:
  • Continually work on improving skillsets to improve production, such as patient needs assessment, building rapport, product and treatment presentation, and overcoming objections
  • Remain current with industry trends and competition
  • Take a proactive initiative to promote self and practice through methods of patient referrals and outside networking events


  • New York, New York, United States ZOLL LifeVest Full time

    Job OpportunityWe are seeking a skilled Patient Service Representative to join our team at ZOLL LifeVest. As a Patient Service Representative, you will play a critical role in training patients on the use and care of LifeVest, a wearable cardioverter defibrillator designed to protect patients at risk for sudden cardiac arrest.About the RoleThis is a remote...


  • New York, New York, United States ZOLL LifeVest Full time

    Job OpportunityAt ZOLL LifeVest, we are seeking a skilled Patient Service Representative to join our team of healthcare professionals. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable cardioverter defibrillator that provides lifesaving protection during sudden cardiac...


  • New York, New York, United States ZOLL LifeVest Full time

    Job OverviewZOLL LifeVest is seeking a Patient Service Representative to train patients on the use and care of the LifeVest wearable cardioverter defibrillator.The ideal candidate will have 1 year of patient care experience and be willing to travel to patient's homes and healthcare facilities to provide services.ResponsibilitiesContact caregivers and family...


  • New York, New York, United States The Institute for Family Health Full time

    Job Summary:Under the supervision of the Practice Administrator, the Patient Services Representative performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data, and integrity of billing. This role is cognizant of the philosophy, standards, objectives, and policies of the Department and the...


  • New York, New York, United States RWJBarnabas Health Full time

    Job Summary:The Patient Service Representative will work closely with physicians, managers, and support staff to ensure patient satisfaction and efficient operations. This role is responsible for preparing for patient visits, triaging practice calls, scheduling appointments, and performing routine clerical tasks.Key Responsibilities:Perform patient check-in...


  • New York, New York, United States Experis Full time

    Our client in the healthcare industry is seeking a Contract Pediatric Patient Services Representative to support their dental clinic. As a Pediatric Patient Services Representative, you will be part of the Patient Services department, providing excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key...


  • New York, New York, United States Lenox Hill Radiology Full time

    Job Title: Radiology Patient Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Radiology Patient Service Representative to join our team at Lenox Hill Radiology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and...


  • New York, New York, United States Experis Full time

    About the RoleWe are seeking a highly skilled Pediatric Patient Services Representative to join our team at Experis. As a key member of our Patient Services department, you will play a critical role in supporting the dental clinic.Key ResponsibilitiesProvide exceptional customer service to patients, ensuring a positive experience from greeting to...


  • New Hartford, New York, United States Slocum-Dickson Medical Group, PLLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Slocum-Dickson Medical Group, PLLC. The successful candidate will be responsible for ensuring the timely and accurate entry of patient demographic and insurance information into our EPIC system.Key Responsibilities:Obtain cash bags from the...


  • New York, New York, United States Lenox Hill Radiology Full time

    Job Title: Patient Service RepresentativeAt Lenox Hill Radiology, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients.Key Responsibilities:Provide exceptional customer service to patients, guests, and colleaguesRegister...


  • New City, New York, United States Cornerstone Family Healthcare Full time

    Job SummaryCornerstone Family Healthcare is seeking a highly skilled Patient Services Representative to join our team in New City. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient experience.Key ResponsibilitiesProvide excellent customer service to...


  • New York, New York, United States Visiting Nurse Service of New York Full time

    Contact Center Customer Service RepresentativeVisiting Nurse Service of New York is seeking a skilled Contact Center Customer Service Representative to provide exceptional customer service to our clients and stakeholders. As a key member of our contact center team, you will be responsible for resolving customer inquiries and complaints in a timely and...


  • New York, New York, United States The Institute for Family Health Full time

    Job Summary:As a key member of our team at The Institute for Family Health, the Service Representative will be responsible for providing exceptional patient care and administrative support. This role will involve scheduling patient appointments, registering patients, and collecting cash payments.Key Responsibilities:Schedule patient appointments in our...


  • New York, New York, United States Experis Full time

    Job Title: Contract Pediatric Patient Services RepresentativeAbout the Role:We are seeking a Contract Pediatric Patient Services Representative to support our dental clinic. As a key member of the Patient Services department, you will provide exceptional customer service to patients, ensuring a positive experience from greeting to checkout.Key...


  • New York, New York, United States Experis Full time

    Job Title: Patient Services Representative- Oral SurgeryOur client, a leading dental clinic, is seeking a Patient Services Representative with Oral Surgery experience to support their team. As a Patient Services Representative-Oral Surgery, you will be part of the Patient Services team supporting the Oral Surgery department.Key Responsibilities:Provide...


  • New York, New York, United States eTeam Full time

    Job Title: Customer Service RepresentativeDepartment: Corporate Payroll OperationJob Description:The Customer Service Representative will handle various customer service tasks related to scheduling clinic appointments for patients. Responsibilities include:Scheduling and rescheduling clinic appointments.Making reminder calls to patients.Answering customer...


  • New York, New York, United States Shoe Service Plus Inc Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Shoe Service Plus Inc. The ideal candidate will have experience in after-sales service for shoe and handbag repair, with a passion for delivering exceptional customer experiences.Key ResponsibilitiesProvide expert advice and assistance to customers on leather repair and...


  • New York, New York, United States Lens Lab Express Full time

    Job OverviewWe are seeking a highly motivated and organized Customer Service Representative to join our team at Lens Lab Express.This role involves scheduling appointments with patients and ensuring seamless communication with our team.Key Responsibilities:Call patients to schedule new appointments and reschedule missed examsProvide exceptional customer...


  • New York, New York, United States Diverse Lynx Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Diverse Lynx. The ideal candidate will have a strong background in customer service, with a focus on scheduling appointments and providing exceptional support to patients.Key Responsibilities:Schedule appointments and manage clinic schedulesMake...


  • New York, New York, United States Maternal Fetal Medicine Associates Full time

    About the OrganizationMaternal Fetal Medicine Associates, a prestigious medical practice, is seeking a skilled Call Center Representative to join its team. Located on the Upper East Side, the organization provides state-of-the-art reproductive health-care services with a caring and considerate approach.Job SummaryWe are looking for a highly motivated...