Strategic Corporate Relationship Manager

6 days ago

New York, New York, United States Citigroup Inc Full time
About the Role

The Strategic Corporate Relationship Manager is a key professional who stays up-to-date with industry developments and contributes to the company's directional strategy by considering their application in their job and the business. As a recognized technical authority for an area within the business, they require basic commercial awareness. Typically, multiple people within the business provide the same level of subject matter expertise. Developed communication and diplomacy skills are necessary to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. The role has a significant impact on the area through complex deliverables. They provide advice and counsel related to the technology or operations of the business. Their work affects an entire area, which eventually impacts the overall performance and effectiveness of the sub-function/job family.

Key Responsibilities
  • Deepen relationships with clients by proactively owning, responding to, uncovering, and anticipating future needs, roadblocks, or risks and expectations.
  • Introduce solutions to clients to build and strengthen an effective portfolio.
  • Work with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs.
  • Collaborate with Case Managers on the on-boarding and retention of clients, ensuring the appropriate Know Your Client (KYC) and other compliance deliverables are met.
  • Identify cross-sell opportunities to deepen and increase share of wallet.
  • Maximize client experience by proactively sharing market updates, trends, and intelligence.
  • Drive innovation in the solutions provided to clients and further develop the business where necessary and appropriate.
  • Execute strategic initiatives launched centrally at all levels (Group, Bank, commercial market, and EIB).
  • Network with clients to identify avenues for new business opportunities.
  • Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes.
  • Ensure compliance with regulatory requirements and Citi's policies/guidelines at all times.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Requirements
  • 6-10 years of experience.
  • Sound knowledge of banking and investment products and processes, as well as a track record of providing sound banking and financial advice and solutions to clients.
  • Demonstrates sound credit skills by being able to structure more complex deals, which can include capital market transactions.
  • Demonstrates advanced level of Early Warning Detection skills.
  • Demonstrates advanced credit skills; able to structure all types of credit deals.
  • Ability to work effectively in a team setting.
  • Ability to coordinate multi-functional teams to provide an exceptional client experience.
  • Excellent interpersonal, communication, and influencing skills (e.g., negotiation, consultative skills, leadership).
  • Ability to work under pressure while making sound decisions.
  • Highly focused, able to rapidly identify key priorities, clearly communicate the priorities.
  • A proactive approach in looking for ways to strengthen business relationships with clients, deliver a simple, secure, and seamless client experience.
  • Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients' needs.
  • Ability to embrace new technology and understand the role digital plays in the experience delivered for clients.
  • Able to quickly adapt priorities based on the latest data insights.
Education
  • Bachelor's/University degree, Master's degree preferred.
Job Family Group

Commercial and Business Sales

Job Family

Relationship Management

Time Type

Full time

Primary Location

New York, NY, USA

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