Marketing Specialist
1 week ago
We are expanding our team and seeking a Marketing Specialist to support our operations in the DMV area (Washington DC, Maryland, and Northern Virginia). We are looking for individuals who are passionate about customer engagement and have a knack for communication.
Role Overview:
This position is essential for our growth as a customer-centric organization in a traditional sector. We need proactive and intelligent individuals to help us sustain our esteemed reputation while managing our expansion.
Key Responsibilities:
- Manage incoming calls and utilize our CRM system to organize appointments.
- Engage with potential clients by following established scripts to assess their needs and schedule meetings.
- Handle both inbound and outbound communication effectively.
- Communicate with team members, contractors, suppliers, and clients through various channels including email, phone, and text.
- Coordinate project timelines and material deliveries using our CRM.
- Submit warranty claims to manufacturers upon project completion.
- Encourage satisfied customers to leave positive reviews.
- Maintain a consistent online presence by posting weekly updates on various platforms.
- Request marketing materials as needed from our website.
Compensation:
Salary range of $45,000-$52,000, with opportunities for bonuses.
About Us:
We are a highly regarded company with over 40 years of experience, recognized for our outstanding customer service and high ratings across various platforms. As an industry leader in roofing, windows, and doors, we pride ourselves on our innovative approach and commitment to quality.
If you believe you are a good fit for this role, we invite you to submit your resume along with a cover letter detailing your relevant experience.
Job Types: Full-time, Permanent
Work Environment: Onsite/In office
Eligibility: Must be authorized to work in the USA
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