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Event Operations Coordinator

2 months ago

Seattle, Washington, United States Columbia Hospitality Full time
Event Operations Coordinator | Columbia Hospitality


As an Event Operations Coordinator, you will oversee the front desk operations, engaging with guests, coordinating amenity bookings, managing incoming shipments, ensuring building security, and more.

Your project management, communication, and conflict resolution abilities will foster strong connections within the community.


Benefits of Joining Our Team:
  • Hourly Compensation: $23 to $25 based on experience
  • Discounted Parking
  • Daily Pay Options
  • Paid Time Off
  • Comprehensive Benefits - Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans with employer contributions
  • Values-Driven Culture
  • Referral Bonuses
  • Discounts on Lodging, Dining, Spa, Golf, and Retail
  • Employee Assistance Programs
  • Volunteer Opportunities
  • Committee Participation for Community Engagement
  • Career Development Opportunities
  • Access to Online Learning Platforms
  • Third-Party Discounts on various services

Our Commitment to You:
At Columbia Hospitality, we believe in the power of human connection. Our team is dedicated to creating exceptional experiences for our guests and each other. We are a close-knit, inclusive, and values-driven organization that thrives on mutual respect and support. We aim to foster a positive environment where everyone can grow and make a lasting impact.
Key Responsibilities:
  • Maintain current knowledge of events in the region
  • Build familiarity with guests' preferences and needs
  • Answer phone calls professionally and courteously
  • Coordinate requests and reservations through our internal systems
  • Communicate essential updates to team members and management
  • Ensure adherence to safety and security protocols
  • Document shift details for continuity
  • Collaborate with local authorities for safety measures
  • Manage visitor permissions and contractor logistics
  • Keep workspaces organized and tidy
  • Respond promptly to guest inquiries
  • Ensure timely email responses

Qualifications:
Prior experience in customer service is preferred. Proficiency in English is required for effective communication. Familiarity with Microsoft Office applications, particularly Word and Excel, is advantageous.
Join Us:
Columbia Hospitality is an equal opportunity employer committed to fostering an inclusive environment. We seek individuals who embody our values of Accountability, Creativity, Enthusiasm, Honesty, Inclusion, and Respect. Our diverse team is dedicated to delivering exceptional service and experiences.