Patient Access Representative

5 days ago


Darby, Pennsylvania, United States Trinity Health Full time
Job Title: Patient Access Representative

At Trinity Health, we are seeking a highly skilled Patient Access Representative to join our team at Mercy Fitzgerald Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities:
  • Greet and register patients in a courteous and professional manner
  • Verify insurance benefits and check for pre-certification, authorization, and referral requirements
  • Secure patient signatures for required hospital forms and collection of patient's financial responsibility
  • Provide professional, quality customer service and timely resolution to customer problems
  • Coordinate services to all customers and communicate revenue cycle-related issues to patients, physicians, and hospital colleagues
Requirements:
  • High School diploma or equivalency
  • Associate degree (preferred)
  • Minimum one (1) year experience in insurance verification and medical office/hospital customer service
What We Offer:
  • Competitive salary
  • Comprehensive benefits, including retirement savings program and free parking
  • A commitment to diversity, equity, and inclusion

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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