Patient Access Representative

6 days ago


Darby, Pennsylvania, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will be responsible for greeting and registering patients, verifying insurance benefits, and ensuring that all necessary paperwork is completed accurately and efficiently.

Key Responsibilities
  • Greet and register patients in a courteous and professional manner
  • Verify insurance benefits and check for pre-certification, authorization, and referral requirements
  • Secure patient signatures for required hospital forms and collection of patient's financial responsibility
  • Provide professional, quality customer service and timely resolution to customer problems
  • Coordinate services to all customers and communicate revenue cycle related issues to patients, physicians, and hospital colleagues
Requirements
  • High School diploma or equivalent required
  • Associate degree preferred
  • Minimum one year experience in insurance verification and medical office/hospital customer service
Benefits
  • Competitive salary and comprehensive benefits package
  • Medical, dental, and vision coverage
  • Retirement savings program
  • Paid time off
  • Tuition reimbursement
  • Free parking
Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We are committed to diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve.



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