Retail Sales Specialist

6 days ago


Lockport, New York, United States Trulieve Full time
About the Role

We are seeking a highly skilled and compassionate Cannabis Sales Associate to join our team at Trulieve. As a key member of our retail team, you will be responsible for providing exceptional customer service and guiding patients through their cannabis journey.

Key Responsibilities
  • Customer Service: Provide empathetic and knowledgeable support to patients, answering questions and addressing concerns about our products and services.
  • Product Knowledge: Stay up-to-date on our product offerings, including strains, dosages, and potential benefits, to effectively recommend products to patients.
  • Order Processing: Accurately process patient orders, ensuring timely and efficient delivery of products.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to company standards and protocols.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
Requirements
  • High School Diploma or Equivalent: Required.
  • Customer Service Experience: Prior experience in retail, customer service, or a related field is preferred.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with patients, colleagues, and management.
  • Product Knowledge: Ability to learn and retain knowledge of our products, including strains, dosages, and potential benefits.
  • Teamwork: Ability to work collaboratively as part of a team, with a focus on achieving sales goals and providing exceptional customer service.
What We Offer
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance.
  • Training and Development: Ongoing training and development opportunities to enhance product knowledge and customer service skills.
  • Work-Life Balance: Flexible scheduling to ensure a healthy work-life balance.


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