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Retail Sales Representative

2 months ago


Lockport, New York, United States Runnings Full time
Position Overview
The Sales Associate plays a crucial role in delivering exceptional service to customers within the retail environment. This position focuses on ensuring a positive shopping experience through various responsibilities.

Key Responsibilities
  1. Welcome customers as they enter the store and assist with inquiries related to products.
  2. Manage pricing of merchandise and implement changes as directed by management.
  3. Restock and organize products on shelves as per store guidelines.
  4. Assist in the receiving and organization of incoming shipments.
  5. Participate in inventory counts and maintain accurate stock levels.
  6. Handle incoming calls and provide appropriate responses.
  7. Process customer transactions using the cash register system.
  8. Ensure accurate cash handling and transaction records.
  9. Manage customer returns and exchanges effectively.
Additional Responsibilities
  1. Maintain cleanliness and organization of the store.
  2. Perform other tasks as assigned by management.
Requirements
  1. Strong customer service skills are essential.
  2. Ability to lift items weighing up to 50 pounds regularly.
  3. Capability to stand for extended periods.
  4. Frequent bending and twisting required.
Qualifications
  1. High School Diploma or GED is preferred.
  2. Familiarity with FFL requirements for firearm sales is highly desirable.
Work Environment
  1. Retail setting with varying temperature conditions.
  2. Flexible work hours may be necessary.
Tools and Equipment
Proficiency in using a computer, cash register, telephone, and other office equipment is required.

The above statements are intended to describe the general nature and level of work performed by individuals in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the role.