Leasing Specialist

4 weeks ago

Los Angeles, California, United States Waterton Full time
About Waterton

Waterton has evolved significantly since its inception, growing from a small operation to a nationally recognized real estate investment and property management firm. Despite its growth, the company remains committed to delivering exceptional results by exceeding expectations. For over 25 years, Waterton has prioritized the Resident Experience, which is made possible by offering an extraordinary experience for its talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence.

Job Summary

As a Leasing Specialist, you will be responsible for selling and renewing residential apartment leases, touring the community, following up with prospective residents, and preparing lease packages. Your primary goal will be to drive sales, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community.

Your Impact and Job Responsibilities
  • Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
  • Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
  • Ensure leasing office, models, vacant units, and common areas meet readiness standards.
  • Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
  • Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing, and referrals to increase visibility of the community.
What You'll Bring - Desired Skills and Experience
  • Ability to work well with others in a team environment.
  • Ability to multi-task and adapt in a fast-paced work environment.
  • High school diploma or equivalent.
  • A minimum of one year of sales or customer service experience is a plus.
Benefits
  • Competitive hourly compensation, leasing bonuses, and incentive program participation.
  • Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance.
  • 401K + match.
  • Generous paid time off, volunteer time off, and paid holidays.
  • Industry-leading 12 weeks paid parental leave.
  • A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
  • Commitment to job and career advancement.

Typical Base Pay Range: $21.50 per hour, plus bonus program participation.

This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job-related factors.

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

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