Network Infrastructure Specialist
4 weeks ago
Network Infrastructure Specialist
Job Summary:
We are seeking a skilled Network Infrastructure Specialist to join our IT Operations Team. The successful candidate will be responsible for supporting the smooth and efficient operation of our Global Network.
Key Responsibilities:
Diagnose and solve complex network problems, often under time constraints and business pressure.
Contribute to detailed network performance analysis for application traffic.
Work with network vendors and global/regional IT groups to resolve problems compliant with SLAs.
Support firewalls and the remote access environment, including client VPN.
Conduct maintenance and patching of the operational environment with appropriate testing.
Assist in the implementation of new networks and upgrades.
Provide Wide Area Network reliability, availability, and performance reporting.
Maintain high-quality network documentation.
Maintain and implement high-quality operational standards, processes, and procedures.
Build partnerships and trust with other information technology areas, vendor technical staffs, and customers in the business units.
Identify opportunities and implement solutions to improve availability, reliability, efficiency, performance, and overall service.
Maintain and enhance knowledge of key technologies.
Participate in on-call rotation, and as such, work out of standard business hours will occasionally be required.
Requirements:
Experience providing WAN & LAN support in diverse environments for a minimum of two years.
Cisco Certification (CCNA or higher).
Desirable Skills:
Network infrastructure (WAN, MAN, LAN, Wi-Fi, QoS for Data, Voice, and Video)
Network protocols (IP, OSPF, BGP, RIP, IPSec, etc.)
MPLS / VPN / Hybrid WAN / SD-WAN / Metro Networks / leased lines
Network Hardware (Cisco routers and switches, cabling, Palo Alto firewalls)
Network configuration related to Cloud Providers such as AWS, Azure, and GCP
Network Automation tools and methodologies (Puppet, Chef, Ansible)
Ability to code in common scripting language, Python preferred
Network performance analysis and reporting
Remote Access solutions (client VPN, small office VPN, business to business VPN)
Network security (firewalls and security monitoring)
Public and private DNS (Microsoft/AWS Route 53), DHCP
Network Monitoring & troubleshooting (PRTG, Nagios, MRTG, Wireshark, NetFlow, Riverbed Profiler, SNMP)
Identity Management (Active Directory, ADFS, Azure AD, 2 Factor Auth, TACACS, Cisco Client, Radius, PEAP)
VOIP and Collaboration Systems (Skype for Business, Teams, Slack, Avaya)
Operating Systems:
Microsoft (Server and Desktop), Mac OS X, Linux
Microsoft Office 365 & Visio Professional
Excellent oral and written communication skills, with an ability to communicate effectively at all levels of the organization.
Proven ability to work effectively within and across teams, developing and maintaining collaborative relationships with people from different cultures and diverse backgrounds.
Bachelor's Degree in Computer Science or Engineering or closely related field or comparable education and experience.Understanding of basic Dev/Ops methodologies including sprints, scrums, and workflows.
International experience is beneficial. Additional languages a plus.
Experience developing and following Incident, Change, and Problem Management processes within an ITIL based framework.
ITIL Foundation Certification a plus.
Qualified Candidates Only:
If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website
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