E-commerce Director
6 days ago
We are seeking a highly skilled and experienced Director, E-commerce & E-Retail to join our team at Tony Moly. As a key member of our leadership team, you will be responsible for driving our online sales to new heights and ensuring a seamless and profitable customer experience.
Key Responsibilities:- E-commerce Strategy: Develop and execute comprehensive e-commerce and e-retail strategies that align with the company's overall business goals.
- Market Research: Conduct market research and competitive analysis to identify growth opportunities and potential risks.
- Pricing Strategies: Develop and implement pricing strategies to optimize profitability.
- Online Sales Growth: Develop and implement strategies to increase online sales, conversion rates, and average order value.
- Vendor Management: Drive Amazon & Shopify Operating Plan to deliver growth and profitability.
- Third-Party Vendor Management: Manage relationships with third-party vendors and partners involved in e-commerce operations.
- Customer Experience: Develop and drive initiatives to enhance customer satisfaction, retention, and loyalty.
- Customer Journey: Identify strategies and improvements of the customer journey with a customer-centric approach.
- Digital Marketing: Work closely with the Marketing Manager to develop and implement effective digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing.
- Data Analytics: Leverage data analytics to track key performance indicators, identify trends, and make data-driven decisions.
- Team Leadership: Lead and manage a team of 2 e-commerce professionals, providing guidance, mentorship, and development opportunities.
- 10+ years of experience in e-commerce management.
- Proven track record of successfully driving online sales and revenue growth.
- Deep understanding of e-commerce platforms, technologies, and industry trends.
- Strong analytical skills and ability to leverage data to make informed decisions.
- Excellent leadership and communication skills to effectively manage teams and collaborate with cross-functional departments.
- Ability to adapt to a fast-paced, ever-changing e-commerce environment.
- Experience with Shopify and Amazon.
- Proficiency in digital marketing tools and analytics software.
- Strong project management skills to effectively manage multiple initiatives.
- A passion for e-commerce and a customer-centric mindset.
- Competitive salary and benefits package.
- Hybrid work model.
- 401k plan with company match.
- Generous employee discount.
- Opportunity to work in a dynamic environment within the beauty industry.
- Gain valuable experience in e-commerce operations.
- Be part of a supportive and collaborative team.
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E-Commerce Director
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