Senior Director of Product

3 days ago

Brooklyn, New York, United States Rent The Runway Full time
About the Role

Rent the Runway is seeking a Senior Director of Product to lead our Subscription business and Consumer Platform. As a key member of our product team, you will define the future of our subscription rental business and create delightful, friction-free experiences for our customers.

Key Responsibilities
  • Lead and develop a team of product managers to deliver products and features that reflect our obsession with the big customer questions of our business.
  • Build cross-functional teams tasked with continuous product discovery and delivery.
  • Cultivate a deep knowledge of the RTR customer, their pain points, and what makes them love their experience with RTR.
  • Prioritize rigorously across a number of business and technical investment areas.
  • Build the systems, tools, and processes that will enable your teams to succeed in the short- and long-terms.
  • Define the right success metrics and set clear targets to constantly strive for improvement.
  • Drive execution and ensure the team delivers the desired business outcomes efficiently.
  • Build the cross-functional relationships with other orgs within RTR that will ensure your team is building alongside our other subject matter experts.
  • Communicate plan and progress to key internal partners and executives. Actively listen and respond to feedback.
  • Maintain a solid pulse on market trends and conduct ongoing evaluations of relevant 3rd party offerings, to ensure our systems and processes are best-in-class.
  • Contribute to creating a learning culture and a fun, rewarding workplace where people can realize their full potential.
About You

We are looking for a Product leader with experience in platform thinking, creating strong partnerships, and balancing pragmatism with forward-thinking leadership. The right candidate will have a strong technical background and good business sense.

  • You have 10+ years of product management experience, including people management. Preferably in e-commerce, B2C subscription businesses, or another area leading a company in a new direction via its product(s).
  • You are a confident and influential communicator. From engineers to executives, you know how to talk and listen in remote & in-person environments. You're skilled at bringing stakeholders along in your decision-making process and are adept at telling a story that supports your recommendations and inspires teams.
  • You're a relationship builder who engages well with stakeholders, understands their objectives and constraints, and earns their trust.
  • You create vision and clarity from complexity and ambiguity. You are comfortable and energized by uncharted problems.
  • You're constantly learning. You run experiments to validate assumptions and mitigate risks. You are flexible and able to change direction as you learn.
  • You're a builder. You are excited about creating new products that deliver significant business impact.
  • You thrive in change. You are entrepreneurial in spirit with a passion for disruption.
  • You're both a high-level strategic thinker and a roll-up-your-sleeves operator who does what it takes to get things done and deliver results.
  • You're analytical. You turn data into actionable insights.
  • You enjoy getting technical. You're comfortable working with engineers day-to-day and able to participate in technical discussions. You have basic knowledge of data structures, experiment design, and using self-service analytics tools (like Google Analytics or Looker) to make decisions.
  • You have experience working in scrum/agile management methodologies.

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