Client Relations Associate
6 days ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Full Time Customer Service Representative at OMI. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, working closely with our telecommunications partners to deliver top-notch support.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide product knowledge to ensure customer satisfaction.
- Training and Development: Participate in in-house training programs to develop skills in telecommunications client product knowledge, sales, and leadership.
- Team Collaboration: Work collaboratively with colleagues to achieve team goals and objectives.
- Personal Growth: Embrace a student mentality and demonstrate a willingness to learn and grow professionally.
Requirements:
- Education: High school diploma or equivalent is preferred but not required.
- Experience: 0-1 years of experience in customer service, retail, or hospitality.
- Skills: Strong communication and interpersonal skills, ability to work individually or as part of a team, and a drive for professional growth.
What We Offer:
- Opportunity for Growth: OMI provides a supportive and dynamic work environment that fosters personal and professional growth.
- Training and Development: Our comprehensive training programs will equip you with the skills and knowledge needed to succeed in your role.
- Collaborative Team: Join a team of dedicated professionals who are passionate about delivering exceptional customer service.
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