Property Manager

6 days ago


Saint Charles, Missouri, United States Mills Properties Full time
Job Summary

Mills Properties is seeking an experienced Property Manager to lead our team in delivering exceptional resident experiences and driving business growth. As a key member of our operations team, you will be responsible for overseeing all aspects of property management, including staff supervision, budget management, and resident relations.

Key Responsibilities
  • Operational Leadership: Direct and oversee all aspects of property operations, including processes, supervision, and coaching of associates.
  • Financial Management: Manage multi-million-dollar budgets, ensuring the preservation and profitability of the property.
  • Team Development: Develop and coach a high-performing team through training, mentorship, and accountability.
  • Resident Relations: Build lasting relationships with residents, anticipating their needs and exceeding their expectations.
  • Marketing and Sales: Partner with the marketing team to utilize creative marketing and social media strategies, increasing qualified property traffic and closing ratios.
  • Reporting and Communication: Produce daily and weekly reports, send resident communications, and coordinate resident functions.
  • Property Inspections: Participate in property inspections with lenders, investors, and senior leadership, resolving issues as needed.
  • Maintenance and Safety: Support the maintenance team by inspecting grounds for curb appeal, property safety, and appearance, and help maintain property cleanliness.
  • Compliance and Risk Management: Maintain accurate and in-depth knowledge of the property, other Mills properties, and the local market and competitors, and abide by Mills policies and procedures and laws pertaining to Fair Housing and the Americans with Disabilities Act.
Requirements
  • Education: High school diploma or GED; college degree preferred.
  • Experience: Five years' experience in multi-family property management or a similar field, with at least two years' leasing experience and a minimum of two years' leadership experience.
  • Certifications: CAM or RAM certification preferred but not required.
  • Skills: Demonstrated leadership and coaching skills, with the ability to mentor and develop others; compelling communicator with strong negotiating, interpersonal, written, and verbal communication skills; proven ability to maintain composure against obstacles, solving problems with keen insight.

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