Customer Service Representative-Patient Access and Support Services Specialist
6 days ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Luminis Health. As a key member of our Patient Access and Support Services department, you will be responsible for providing exceptional customer service to patients, medical staff, and hospital staff.
Key Responsibilities:
- Communicate with patients, medical staff, and hospital staff in a professional manner, providing excellent customer service as reflected in AAHS/HCEs policies and practices.
- Provide support and assistance to patients and their families, ensuring a positive experience throughout their healthcare journey.
- Collaborate with healthcare teams to resolve issues and concerns, promoting a culture of patient-centered care.
- Stay up-to-date with AAHS/HCEs policies and procedures, ensuring compliance and adherence to regulatory requirements.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed in high-pressure situations.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Annapolis, Maryland, United States Luminis Health Full timeJob Summary:Luminis Health is seeking a highly skilled Customer Service Representative to join our team in providing exceptional patient access and support services. As a key member of our customer service team, you will be responsible for communicating with patients, medical staff, hospital staff, and visitors in a professional manner, providing excellent...
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Annapolis, Maryland, United States Luminis Health Full timeJob Summary:Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.Key Responsibilities:Communicate effectively with patients, medical...
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Annapolis, Maryland, United States Luminis Health Full timeJob Summary:Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.Key Responsibilities:Communicate with patients, medical staff, and...
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