Customer Service Representative-Patient Access and Support Services
2 months ago
Job Summary:
Luminis Health is seeking a highly skilled Customer Service Representative to join our team in providing exceptional patient access and support services. As a key member of our customer service team, you will be responsible for communicating with patients, medical staff, hospital staff, and visitors in a professional manner, providing excellent customer service as reflected in AAHS/HCEs policies and practices.
Key Responsibilities:
- Communicate effectively with patients, medical staff, hospital staff, and visitors to resolve issues and provide support.
- Provide accurate and timely information to patients and staff regarding hospital policies, procedures, and services.
- Respond to customer inquiries and concerns in a professional and courteous manner.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Participate in ongoing training and development to enhance customer service skills and knowledge.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Ability to maintain confidentiality and handle sensitive information.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
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Annapolis, Maryland, United States Luminis Health Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Luminis Health. As a key member of our Patient Access and Support Services team, you will be responsible for providing exceptional customer service to patients, medical staff, and hospital visitors.Key ResponsibilitiesCommunicate effectively with patients, medical...
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Annapolis, Maryland, United States Luminis Health Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative-Patient Access and Support Services to join our team at Luminis Health.Key Responsibilities:Communicate effectively with patients, medical staff, and hospital visitors to provide exceptional customer service.Ensure compliance with AAHS/HCEs policies and practices.Perform various...
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Annapolis, Maryland, United States Luminis Health Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Luminis Health. As a key member of our Patient Access and Support Services department, you will be responsible for providing exceptional customer service to patients, medical staff, and hospital staff.Key Responsibilities:Communicate with patients, medical staff,...
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Annapolis, Maryland, United States Luminis Health Full timeJob Summary:Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.Key Responsibilities:Communicate effectively with patients, medical...
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Annapolis, Maryland, United States Luminis Health Full timeJob Summary:Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.Key Responsibilities:Communicate with patients, medical staff, and...
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