Patient Access and Support Services Customer Service Expert

2 months ago


Annapolis, Maryland, United States Luminis Health Full time

Job Summary:

Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.

Key Responsibilities:

  • Communicate with patients, medical staff, and hospital staff in a professional manner, providing excellent customer service as reflected in AAHS/HCEs policies and practices.
  • Provide support to patients and their families, addressing their concerns and resolving issues in a timely and efficient manner.
  • Collaborate with healthcare teams to ensure seamless communication and coordination of patient care.
  • Develop and maintain strong relationships with patients, medical staff, and hospital staff to ensure a positive and supportive environment.
  • Stay up-to-date with AAHS/HCEs policies and procedures, ensuring compliance and adherence to regulatory requirements.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.


  • Annapolis, Maryland, United States Luminis Health Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Luminis Health. As a key member of our Patient Access and Support Services team, you will be responsible for providing exceptional customer service to patients, medical staff, and hospital visitors.Key ResponsibilitiesCommunicate effectively with patients, medical...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative-Patient Access and Support Services to join our team at Luminis Health.Key Responsibilities:Communicate effectively with patients, medical staff, and hospital visitors to provide exceptional customer service.Ensure compliance with AAHS/HCEs policies and practices.Perform various...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:Luminis Health is seeking a highly skilled Customer Service Representative to join our team in providing exceptional patient access and support services. As a key member of our customer service team, you will be responsible for communicating with patients, medical staff, hospital staff, and visitors in a professional manner, providing excellent...


  • Annapolis, Maryland, United States Luminis Health Full time

    Key Responsibilities:As a key member of the Luminis Health team, the Customer Service Representative-Patient Access and Support Services will provide exceptional customer service to patients, medical staff, and hospital visitors. This role requires effective communication, problem-solving, and conflict resolution skills to ensure a positive experience for...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Luminis Health. As a key member of our Patient Access and Support Services department, you will be responsible for providing exceptional customer service to patients, medical staff, and hospital staff.Key Responsibilities:Communicate with patients, medical staff,...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Summary:Luminis Health is seeking a skilled Customer Service Representative to join our team in Patient Access and Support Services. As a key member of our team, you will be responsible for providing exceptional customer service to patients, medical staff, hospital staff, and visitors.Key Responsibilities:Communicate effectively with patients, medical...


  • Annapolis, Maryland, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Patient First. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesAssist patients with registration and...


  • Annapolis, Maryland, United States Vision Innovation Partners Support Center Full time

    {"title": "Customer Service Representative", "description": "Job SummaryAt Vision Innovation Partners Support Center, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our patients, answering their...


  • Annapolis, Maryland, United States Vision Innovation Partners Support Center Full time

    Overview:The Vision Innovation Partners Support Center is seeking a skilled Customer Service Representative to provide exceptional support to patients and staff. As a key member of our team, you will be responsible for handling inbound calls, scheduling appointments, and completing administrative tasks with a high level of quality...


  • Annapolis, Maryland, United States PRISM Vision Group Full time

    Job Title: Patient Services RepresentativeAt PRISM Vision Group, we are seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth delivery of patient care services.Key Responsibilities:Execute patient scheduling for optimal...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly motivated and detail-oriented Patient Access Representative to join our team at Luminis Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients, providing exceptional customer service, and maintaining accurate and...


  • Annapolis, Maryland, United States Luminis Health Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly motivated and detail-oriented Patient Access Representative to join our team at Luminis Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for our patients, providing exceptional customer service, and maintaining accurate and...


  • Annapolis, Maryland, United States Covenant Physician Partners Full time

    Covenant Physician Partners is seeking a dedicated Front Desk Associate to enhance our operational efficiency and patient experience. About the Role As a key member of our healthcare team, the Front Desk Associate will be responsible for delivering exceptional service to our patients in a supportive and professional environment. This position plays a vital...


  • Annapolis, Maryland, United States Guest Services, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Cash Register Attendant to join our team at Guest Services, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our guests, handling cash transactions, and maintaining a clean and organized cash station area.Key Responsibilities:Assist...


  • Annapolis, Maryland, United States Covenant Physician Partners Full time

    Covenant Physician Partners is seeking a dedicated Front Desk Associate to enhance our operational team. Position Overview As a vital member of our healthcare facility, the Front Desk Associate will be responsible for delivering exceptional administrative and clerical support. This role is essential in ensuring a smooth and welcoming experience for our...


  • Annapolis, Maryland, United States EBSCO Information Services Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our GOBI Customer Service team as a Customer Service Bibliographer II. In this role, you will provide exceptional support to academic library customers, partner with the GOBI Sales team, and develop strong relationships with internal and external customers.Key...


  • Annapolis, Maryland, United States Medstar Full time

    Job Summary: MedStar Health is seeking a Patient Service Coordinator to support our medical practice. As a key member of our team, you will be responsible for managing patient intake, screening for emergent conditions, and registering patients. You will also verify demographic and insurance information, coordinate patient flow, and support organization...


  • Annapolis, Maryland, United States MedStar Health Full time

    Job Summary:MedStar Health is seeking a Patient Service Coordinator to support our medical practice. As a key member of our team, you will be responsible for managing patient intake, screening for emergent conditions, and coordinating efficient patient flow through our practice.Key Responsibilities:• Serve as the initial contact person for patients,...


  • Annapolis, Maryland, United States CVS Health Full time

    CVS Health Job DescriptionAs a Customer Service Representative at CVS Health, you will play a vital role in providing exceptional patient care and support. Your responsibilities will include:Providing Information and SupportHelping Patients Make Informed DecisionsCollaborating with the TeamHandling Complex Inbound CallsAbout CVS HealthCVS Health is a leading...


  • Annapolis, Maryland, United States MedStar Health Full time

    Job SummaryMedStar Health is seeking a Patient Service Coordinator to support our medical practice and hospital departments. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a smooth patient experience.Primary ResponsibilitiesServe as the initial point of contact for patients, greeting them in a...