Computer Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced Computer Support Specialist to join our team at NerdsToGo Inc. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Provide technical support and troubleshooting for computer-related issues
- Install, configure, and maintain computer hardware and software
- Perform data recovery and loss prevention
- Upgrade and install software
- Manage virus protection and Spyware/Adware removal
- Enhance security solutions for home and small business technology
- Deliver one-on-one training
- Perform daily outsourced IT services for small businesses
- 2 years minimum experience providing technical support
- Professional, high energy, customer-oriented work ethic
- Strong knowledge of PC troubleshooting and repair
- PC imaging and configuration
- Routers, TCP/IP, WAPs, Wireless, and other networking devices
- Proficiency with peer-to-peer and client/server network configuration and troubleshooting
- Office suite; Word, Excel, & PowerPoint & Outlook
- Mac and Apple experience
- In-depth knowledge of Windows OS
- Spyware / adware removal tools / antivirus programs
- Teaching with patience to those with less knowledge on a complex subject
- Opportunity to join a rapidly growing company that values people and results
- Competitive benefits including health insurance, vacation, paid holidays, commission opportunity paid out monthly, and payday every Friday
- Unlimited coffee, healthy snacks, and popcorn
- Training assistance to grow your technical and soft skills
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