Computer Support Specialist

2 weeks ago


Bellevue, Washington, United States NerdsToGo Inc Full time
Job Summary

We are seeking a highly skilled and experienced Computer Support Specialist to join our team at NerdsToGo Inc. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting for computer-related issues
  • Install, configure, and maintain computer hardware and software
  • Perform data recovery and loss prevention
  • Upgrade and install software
  • Manage virus protection and Spyware/Adware removal
  • Enhance security solutions for home and small business technology
  • Deliver one-on-one training
  • Perform daily outsourced IT services for small businesses
Requirements
  • 2 years minimum experience providing technical support
  • Professional, high energy, customer-oriented work ethic
  • Strong knowledge of PC troubleshooting and repair
  • PC imaging and configuration
  • Routers, TCP/IP, WAPs, Wireless, and other networking devices
  • Proficiency with peer-to-peer and client/server network configuration and troubleshooting
  • Office suite; Word, Excel, & PowerPoint & Outlook
  • Mac and Apple experience
  • In-depth knowledge of Windows OS
  • Spyware / adware removal tools / antivirus programs
  • Teaching with patience to those with less knowledge on a complex subject
Why Work with Us
  • Opportunity to join a rapidly growing company that values people and results
  • Competitive benefits including health insurance, vacation, paid holidays, commission opportunity paid out monthly, and payday every Friday
  • Unlimited coffee, healthy snacks, and popcorn
  • Training assistance to grow your technical and soft skills


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