Department Head

6 days ago


Bonney Lake, Washington, United States Petco Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Petco. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our store, including receiving, stocking, and maintaining a clean and organized store environment.

Key Responsibilities
  • Receiving and Stocking: Ensure that all merchandise is accurately received, priced, and stocked according to operational guidelines and company standards.
  • Inventory Management: Maintain accurate inventory counts and ensure that the store is well-stocked at all times.
  • Store Maintenance: Ensure that the store is clean, organized, and well-maintained, including the backroom and equipment.
  • Team Leadership: Directly supervise the Merchandise Operations Specialist and provide coaching and training to ensure that all team members are meeting their responsibilities.
  • Guest Service: Provide quick and courteous service to all guests by utilizing the GUEST Model throughout the store.
Requirements
  • Leadership Experience: 2+ years of experience in a leadership role, preferably in a retail environment.
  • Operational Knowledge: Strong knowledge of receiving, stocking, and inventory management procedures.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, guests, and other stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze situations and develop effective solutions.


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