Senior Computer Support Specialist

3 weeks ago


Reston, Virginia, United States Connect Tech+Talent Full time

Computer User Support Specialist, Senior

Clearance Level Secret

Overview

We are seeking a highly skilled Computer User Support Specialist Senior to join our team at Connect Tech+Talent. As a senior-level professional, you will be responsible for providing technical assistance to computer users, answering questions, and resolving computer problems in a timely and efficient manner.

Responsibilities

• Provide technical support for software maintenance or use

• Install and maintain computer hardware

• Resolve computer software problems

• Install software and test computer software performance

• Train others in computer interface or software use

Qualifications

• Over 10+ years of experience performing the duties described in the Functional Description and Responsibilities

• Excellent communication and interpersonal skills—verbal, non-verbal, written, and listening—for staff, customer and organizational level communications, both formal and informal

• Ability to work independently; self-starter

• Working knowledge and use of Microsoft Office suite programs, MS Word, Excel, Access, PowerPoint, and SharePoint

Education

• Degree: MA/MS degree in a Computer, Information Science field, Mathematics or a relevant technical discipline

• Allowable Substitution: Bachelor's Degree plus 4 years additional work experience may be substituted for a Master's Degree

Clearance

• Condition of Employment: Applicant must have an active DoD Secret Level Clearance

Citizenship

• The applicant must have US citizenship at time of application



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