Senior Computer Support Specialist
3 weeks ago
Computer User Support Specialist, Senior
Clearance Level Secret
Overview
We are seeking a highly skilled Computer User Support Specialist Senior to join our team at Connect Tech+Talent. As a senior-level professional, you will be responsible for providing technical assistance to computer users, answering questions, and resolving computer problems in a timely and efficient manner.
Responsibilities
• Provide technical support for software maintenance or use
• Install and maintain computer hardware
• Resolve computer software problems
• Install software and test computer software performance
• Train others in computer interface or software use
Qualifications
• Over 10+ years of experience performing the duties described in the Functional Description and Responsibilities
• Excellent communication and interpersonal skills—verbal, non-verbal, written, and listening—for staff, customer and organizational level communications, both formal and informal
• Ability to work independently; self-starter
• Working knowledge and use of Microsoft Office suite programs, MS Word, Excel, Access, PowerPoint, and SharePoint
Education
• Degree: MA/MS degree in a Computer, Information Science field, Mathematics or a relevant technical discipline
• Allowable Substitution: Bachelor's Degree plus 4 years additional work experience may be substituted for a Master's Degree
Clearance
• Condition of Employment: Applicant must have an active DoD Secret Level Clearance
Citizenship
• The applicant must have US citizenship at time of application
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