Senior Desktop Support Specialist
4 weeks ago
Senior Desktop Specialist
You will be working with an established client, undergoing expansion with a new state-of-the-art office, offering great potential for in-house progression and increased opportunity for quick career advancement.
You will be ensuring proper computer operation, documenting, and receiving end-user requests. You will be required to use diagnostic & help request tracking tools to resolve a variety of problems. You will be the go-to person for any office desktop issues. You will tackle a range of helpdesk operational duties alongside an introduction to Administration and project pipeline.
You will need:
- Proficient communications skills
- Familiarity with Windows & MacOS
- Office365 & AD.
- Azure
Experience preferable:
- MS Suite
- Tier II/III support
- 4-5 years of experience is preferable.
Key Responsibilities:
- Ensure smooth computer operation and resolve technical issues
- Document and track end-user requests
- Use diagnostic tools to resolve problems
Requirements:
- Proficient communication skills
- Familiarity with Windows and MacOS
- Office365 and AD knowledge
- Azure experience
Desirable Skills:
- MS Suite experience
- Tier II/III support experience
- 4-5 years of experience
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