Customer Solutions Specialist

1 week ago


Santa Ana, California, United States Best LED Full time
Job Overview

Best LED is seeking a dedicated Customer Solutions Specialist to enhance our sales efforts. This role presents a chance to engage in a dynamic industry, contribute to the advancement of a thriving company, and receive commendable rewards for your contributions.

Key Responsibilities:

· Assist clients by promoting products and fulfilling their requirements.

· Manage current accounts while establishing new ones by organizing a daily schedule to reach out to existing or prospective clients.

· Welcome potential clients, understand their needs and challenges, and guide them towards suitable products that can meet their demands.

· Process orders by consulting pricing guides and product documentation.

· Address customer grievances by investigating issues and formulating solutions.

· Collaborate with team members to enhance customer-facing communications and product details by sharing insights gathered from client interactions.

Qualifications:

- Previous sales experience is not mandatory, as we provide comprehensive training.

- Basic computer proficiency, including Word and Excel.

- A degree from a US institution is required.

Language Proficiency:

· Basic conversational Chinese is necessary, although reading or writing in Chinese is not required.

· Proficient in English.

This position offers competitive remuneration along with avenues for professional advancement and development. If you are a committed sales professional with a strong inclination towards customer service and problem-solving, we welcome your interest.

Company Overview

Fast growing LED lighting company, with great career development opportunity.



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