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Retail Banking Professional

2 months ago

Orland Park, Illinois, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker Associate I. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, building relationships, and promoting financial solutions to meet the needs of our customers.

Key Responsibilities
  • Utilize the consultative sales process to identify customer needs and provide tailored financial solutions.
  • Maintain a thorough knowledge of retail consumer and small business products and services to recommend appropriate solutions.
  • Proactively reach out to customers to set appointments for periodic financial reviews and engage in outside sales activities as directed.
  • Establish close working relationships with assigned business partners to provide timely and holistic financial solutions.
  • Consistently meet or exceed customer experience and individual/team production goals, enhancing year-over-year revenue growth.
Requirements
  • College degree or equivalent work experience providing transferable skills.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop a comfort level with sales activities and advanced math functions.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
  • Demonstrated ability to develop a working knowledge of retail policies and procedures.
About Fifth Third Bank

Fifth Third Bank is committed to promoting an engaged and inclusive culture, ensuring equal employment opportunity in all employment decisions. We value diversity and strive to create a workplace where everyone feels valued and respected.