Bank Manager

2 days ago


Orland Park, Illinois, United States Bank of Montreal Full time
Job Summary

We are seeking a highly skilled and experienced Bank Manager to join our team at Bank of Montreal. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Lead and manage a team of sales and service professionals to achieve business objectives and deliver exceptional customer experiences.
  • Develop and implement sales and service strategies to drive business growth and increase customer satisfaction.
  • Build and maintain strong relationships with customers, colleagues, and stakeholders to achieve business objectives.
  • Stay up-to-date with industry trends, products, and services to provide expert advice and guidance to customers.
  • Collaborate with internal stakeholders to leverage sales, fulfillment, and referral opportunities to improve share of wallet and acquire new customers.
  • Monitor sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans to close performance gaps and resolve issues.
Requirements
  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Previous supervisory or management experience.
  • In-depth knowledge of retail banking products and services.
  • In-depth knowledge of competitive marketplace and trends in product offerings.
  • In-depth knowledge of all branch operational processes and policies.
  • In-depth knowledge of branch technologies, processes, and performance metrics.
  • In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
What We Offer

We offer a competitive salary range of $72,500.00 - $134,500.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

We are an equal opportunity/affirmative action employer and welcome applications from diverse candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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