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Retail Sales Associate

1 month ago

Orland Park, Illinois, United States Duluth Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Duluth Trading Company. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Develop a deep understanding of our products and services to provide informed and personalized recommendations to customers.
  • Provide exceptional customer service, responding to customer inquiries, resolving issues, and exceeding customer expectations.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Maintain a high level of product knowledge, staying up-to-date on new products, features, and promotions.
  • Assist with visual merchandising, maintaining a visually appealing store environment, and ensuring a positive customer experience.
  • Process transactions accurately and efficiently, handling cash, credit card transactions, and returns.
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and store maintenance.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience preferred, but not necessary.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Physical ability to stand for long periods, lift up to 40 pounds, and move quickly around the store.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company match.
  • A generous employee discount program.
  • Opportunities for professional growth and development.
About Duluth Trading Company

Duluth Trading Company is a leading retailer of outdoor and workwear apparel, gear, and accessories. We are committed to providing our customers with the highest level of service, quality products, and a unique shopping experience. Our company culture is built on a foundation of hard work, integrity, and a passion for the outdoors.