Desk Clerk

1 day ago


New York, New York, United States Bowery Residents Committee Full time
Job Summary

We are seeking a highly motivated and detail-oriented Desk Clerk to join our team at the Bowery Residents Committee. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, responding to inquiries, and maintaining a safe and secure environment.

Key Responsibilities
  • Front Desk Operations: Greet residents, respond to inquiries, and provide information on building policies and procedures.
  • Security and Safety: Monitor building entrance, report any incidents or concerns to management, and maintain a safe and secure environment.
  • Administrative Support: Perform light clerical work, including data entry, filing, and answering phone calls.
  • Communication: Communicate with residents, staff, and external partners to ensure seamless operations.
  • Training and Development: Participate in quarterly staff meetings, attend training sessions, and learn new skills to enhance job performance.
Requirements
  • Education: High school diploma or equivalent required.
  • Skills: Good reading, writing, and verbal skills, basic computer literacy, and experience working with homeless populations and crisis intervention preferred.
  • Certifications: CPR training certification or willingness to take training class in CPR.
Benefits
  • Competitive Salary: We offer a competitive salary and benefits package, including health insurance, paid time off, and a 403(b) pension plan.
  • Tuition Assistance: We provide tuition assistance and training opportunities for career development.
  • Flexible Scheduling: We offer flexible scheduling to accommodate your needs.

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