Dental Office Receptionist/Front Desk Clerk

2 months ago


New York, New York, United States Apex Family Dental PC Full time

About the Role:

We are seeking a highly skilled and patient-oriented Front Desk Coordinator to join our team at Apex Family Dental PC. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors to our office.

Key Responsibilities:

  • Greeting Patients: Welcome patients to our office, answer phone calls, and respond to emails in a timely and professional manner.
  • Scheduling Appointments: Schedule appointments for patients, manage calendars, and ensure that all necessary information is up-to-date.
  • Collecting Payments: Process payments, manage patient accounts, and maintain accurate records.
  • Customer Service: Provide exceptional customer service to patients, respond to their needs, and resolve any issues in a timely and professional manner.
  • Team Collaboration: Work closely with our dental team to ensure seamless communication and coordination of patient care.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with patients, staff, and vendors in a professional and courteous manner.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accurate records.
  • Technical Skills: Proficient in Microsoft Office, with experience in dental software a plus.

Preferred Qualifications:

  • Fluency in Mandarin or Cantonese: A plus, but not required.
  • Experience in a Dental Office: A plus, but not required.

About Apex Family Dental PC:

We are a dedicated team of dental professionals committed to providing exceptional patient care and service. We are passionate about helping people love their smiles and strive to create a friendly and professional atmosphere that you can rely on for all of your dental needs.



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