Dental Office Receptionist/Front Desk Clerk
2 months ago
About the Role:
We are seeking a highly skilled and patient-oriented Front Desk Coordinator to join our team at Apex Family Dental PC. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors to our office.
Key Responsibilities:
- Greeting Patients: Welcome patients to our office, answer phone calls, and respond to emails in a timely and professional manner.
- Scheduling Appointments: Schedule appointments for patients, manage calendars, and ensure that all necessary information is up-to-date.
- Collecting Payments: Process payments, manage patient accounts, and maintain accurate records.
- Customer Service: Provide exceptional customer service to patients, respond to their needs, and resolve any issues in a timely and professional manner.
- Team Collaboration: Work closely with our dental team to ensure seamless communication and coordination of patient care.
Requirements:
- High School Diploma or Equivalent: Required.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with patients, staff, and vendors in a professional and courteous manner.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accurate records.
- Technical Skills: Proficient in Microsoft Office, with experience in dental software a plus.
Preferred Qualifications:
- Fluency in Mandarin or Cantonese: A plus, but not required.
- Experience in a Dental Office: A plus, but not required.
About Apex Family Dental PC:
We are a dedicated team of dental professionals committed to providing exceptional patient care and service. We are passionate about helping people love their smiles and strive to create a friendly and professional atmosphere that you can rely on for all of your dental needs.
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