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Front Desk Associate

2 months ago

New York, New York, United States free-classifieds-usa Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at the Renaissance New York Times Square Hotel. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.

Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Check guests in and out, handle room assignments, and ensure that all guest rooms are clean and ready for occupancy.
  • Process payments, handle cash and credit transactions, and maintain accurate records of guest transactions.
  • Respond to guest requests and concerns in a timely and professional manner.
  • Work effectively as part of a team to ensure that all guest needs are met and that the hotel is running smoothly.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and experienced team.
  • Professional development and growth opportunities.
  • A fun and supportive work environment.