Account Manager
6 hours ago
We are seeking a highly motivated and results-driven Account Manager to join our team at Grid4 Communications. As an Account Manager, you will be responsible for managing and deploying products and services to new and existing clients, building strong relationships with clients, and driving business growth.
Key Responsibilities- Manage and facilitate the execution of client programs and specifications, ensuring quality program completion
- Build strong, long-lasting relationships with clients, understand their challenges and needs to better enable their success with our solutions
- Develop and grow a book of business to meet annual team targets
- Influence, delegate, and communicate in a deadline-driven environment, ensuring sound planning, exceptional service, and a solid client relationship
- Regularly evaluate the effectiveness of technology on behalf of client's needs; change plans as necessary to produce results
- Collecting, tracking, and yielding positive reviews; resolving customer complaints and changing needs
- Meet weekly with sales team to share the status of accounts, troubleshoot any challenges, incorporate leadership when necessary, and identify/grow new opportunities
- Travel as needed throughout the Metro-Detroit area
- A Bachelor's Degree in relevant field or related experience
- Previous Account Manager and/or telecommunications experience preferred
- Self-motivated
- Experience developing, cultivating, and closing opportunities with clients
- Ability to work independently and in a team environment
- Successfully manage multiple projects simultaneously
- Excellent verbal/written communications and organizational skills
- Ability to prioritize and meet tight deadlines in a fast-paced environment
- Excellent customer service and client communication skills
- Attention to detail and excellent account project management skills
- Exceptional working knowledge of ERP/CRM platforms, Microsoft Office 365
- Work-life balance
- Hybrid flexibility
- Vibrant company culture and fun work environment
- Ability to make an impact
- Employee health is one of our top priorities
- Days allocated for rest and relaxation
- Offering you the best chance to prepare for the future
Salary range: $50,739.00-$71,551.00 + commission/bonus
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