Executive Director of Aquatic Operations

4 days ago


New Rochelle, New York, United States Goldfish Swim School Full time

Job Summary: We are seeking a highly skilled and experienced General Manager to oversee the daily operations of our Goldfish Swim School location in New Rochelle. The ideal candidate will have a proven track record of success in managing aquatic programs, staff, and customer service.

Key Responsibilities:

  • Direct and control daily operations to ensure the school is running according to GSS standard operating procedures.
  • Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Train and oversee the aquatics department to provide superior swim instruction to students.
  • Schedule staff and manage payroll.
  • Work with staff on class scheduling, student progress, customer service, and employee performance & training.
  • Direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the facility and train staff.
  • Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
  • Advance through cross-training in multiple roles and substitutes when necessary.
  • Act as a GSS "ambassador" to provide a Golden Experience to our students, families, and team members.

Requirements:

  • Ability to work with children.
  • Prior related leadership and teaching experience is preferred (supervisory roles).
  • Problem solver and creative thinking skills to identify and resolve challenges that students encounter.
  • Excellent communication and organizational skills.
  • Must pass background examinations prior to training.

About Goldfish Swim School: Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.



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