Executive Director of Aquatic Operations
4 days ago
Job Summary: We are seeking a highly skilled and experienced General Manager to oversee the daily operations of our Goldfish Swim School location in New Rochelle. The ideal candidate will have a proven track record of success in managing aquatic programs, staff, and customer service.
Key Responsibilities:
- Direct and control daily operations to ensure the school is running according to GSS standard operating procedures.
- Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
- Train and oversee the aquatics department to provide superior swim instruction to students.
- Schedule staff and manage payroll.
- Work with staff on class scheduling, student progress, customer service, and employee performance & training.
- Direct and oversee the implementation of the Emergency Action Plan and all safety procedures for the facility and train staff.
- Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
- Advance through cross-training in multiple roles and substitutes when necessary.
- Act as a GSS "ambassador" to provide a Golden Experience to our students, families, and team members.
Requirements:
- Ability to work with children.
- Prior related leadership and teaching experience is preferred (supervisory roles).
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter.
- Excellent communication and organizational skills.
- Must pass background examinations prior to training.
About Goldfish Swim School: Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.
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