Insurance Customer Service Representative

4 weeks ago


Jersey City, New Jersey, United States Tawanda Jackson - State Farm Agent Full time

Are you a people person with excellent communication skills? Do you enjoy helping others and providing top-notch customer service? If so, we may have the perfect opportunity for you

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing prompt, accurate, and friendly customer service to our clients. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Responsibilities
  • Provide exceptional customer service to clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with our team to ensure seamless communication and collaboration
  • Meet or exceed sales and customer service targets
Requirements
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Self-motivated and results-driven individual
  • High school diploma or equivalent required
What We Offer

We offer a competitive salary, commission/bonus structure, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply



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