Customer Experience Specialist

7 days ago


Birmingham, Alabama, United States Tempur Sealy International, Inc. Full time

About the Role

As a Sales Associate at Tempur Sealy International, Inc., you will play a key role in delivering exceptional customer service and driving sales growth in our retail stores. We are seeking a highly motivated and customer-focused individual to join our team and contribute to our mission of providing the best possible sleeping solutions to our customers.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain a deep understanding of our products and services, including their features, benefits, and applications.
  • Build and maintain strong relationships with customers, identifying their needs and preferences and providing personalized recommendations.
  • Meet or exceed sales targets, working closely with colleagues to achieve team goals and objectives.
  • Contribute to the maintenance of a clean, safe, and organized store environment, adhering to company standards and procedures.
  • Participate in ongoing training and development programs to enhance product knowledge and sales skills.

Requirements

  • 1-3 years of retail sales experience, preferably in a luxury or high-end environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Flexibility to work a variety of shifts, including evenings and weekends, to meet the needs of our customers.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and sales growth.

About Us

Tempur Sealy International, Inc. is a leading global manufacturer and distributor of bedding products, with a commitment to innovation, quality, and customer satisfaction. We are proud to be an Equal Employment Opportunity and Affirmative Action employer, and we welcome applications from diverse candidates who share our values and passion for delivering exceptional customer experiences.



  • Birmingham, Alabama, United States Hellolanding Full time

    About the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at Hellolanding. As an Evening Community Manager, you will be responsible for delivering exceptional customer service to our members via various communication channels.About the Team:Our Member Experience team is dedicated to providing a world-class experience for...


  • Birmingham, Alabama, United States Hellolanding Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Hellolanding. As an Evening Community Manager, you will be responsible for delivering exceptional customer service to our members via various communication channels.Key ResponsibilitiesRespond to member inquiries and concerns in a timely and professional...


  • Birmingham, Alabama, United States Apt Full time

    We are seeking a skilled Technical Support Specialist to provide prompt and effective technical assistance for our client, Apt. The ideal candidate will have a strong technical background, excellent problem-solving skills, and outstanding customer service abilities. As a Technical Support Specialist, you will be responsible for resolving technical issues,...


  • Birmingham, Alabama, United States DFS Trading Limited. Full time

    About DFS Trading LimitedDFS Trading Limited is a leading retailer of high-quality furniture, with a strong presence in the UK, Republic of Ireland, Spain, and The Netherlands. Our company is committed to delivering exceptional customer experiences through our network of stores and digital platforms.About the RoleWe are seeking a highly motivated and...


  • Birmingham, Alabama, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Birmingham, Alabama, United States Tecovas Full time

    About TecovasTecovas is a leading western brand that is passionate about offering an exceptional customer experience for first-time boot buyers and western enthusiasts alike. Our goal is to make the world's best western boots, apparel, and leather goods available at a fair price.Job SummaryWe are seeking a highly motivated and customer-focused Sales...


  • Birmingham, Alabama, United States Best Buy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesGreet and engage with customers in a warm...


  • Birmingham, Alabama, United States West Midlands Combined Authority Full time

    About the RoleWe are seeking an experienced and skilled Customer Experience Specialist to join our team at the West Midlands Combined Authority. As a key member of our Bus Stations and Travel Centre team, you will play a vital role in delivering exceptional customer service and travel advice to millions of customers using our bus stations and interchanges...


  • Birmingham, Alabama, United States Standard Heating & Air Conditioning Company Full time

    Standard Heating, Cooling & Plumbing is seeking a dedicated Customer Support Specialist to become a vital member of our team. This full-time role includes occasional Saturday shifts, with a convenient schedule from 8:00 AM to 5:00 PM. A unique benefit of this position is that if you work on a Saturday, you will receive the following Friday off.As a Customer...


  • Birmingham, Alabama, United States Bath Planet Full time

    Job OverviewExperienced Customer Service SpecialistBath Planet is a leading name in the acrylic bath remodeling sector, dedicated to enhancing bathrooms across North America through the production and installation of high-quality, durable, and low-maintenance bath fixtures. We are seeking a skilled Customer Service Specialist to join our dynamic team.Key...


  • Birmingham, Alabama, United States Bath Planet Full time

    Job OverviewExperienced Customer Service SpecialistBath Planet is recognized as a leading brand in the acrylic bath remodeling sector. We are dedicated to enhancing bathrooms across North America by providing high-quality, durable, and low-maintenance bath remodeling solutions. Our mission is to improve the lives of our customers through our exceptional...


  • Birmingham, Alabama, United States Bath Planet Full time

    Position OverviewExperienced Customer Service SpecialistBath Planet is a leading name in the acrylic bath remodeling sector, dedicated to enhancing the aesthetic appeal of bathrooms across North America. We are seeking skilled individuals to contribute to our mission of providing high-quality, durable, and low-maintenance bath remodeling solutions.We are...


  • Birmingham, Alabama, United States Marriott Full time

    Join Our Team as a Customer Engagement SpecialistCompany: Marriott HotelsLocation: Richard Arrington Jr Blvd NAt Marriott, we believe in creating memorable experiences for our guests. With a global presence of over 6,000 properties, we are dedicated to fostering connections and enhancing customer satisfaction.Your Role: As a Customer Engagement Specialist,...


  • Birmingham, Alabama, United States Marriott Full time

    Join Our Team as a Customer Engagement SpecialistAbout Us:At Marriott, we pride ourselves on creating memorable experiences for our guests. With a global presence of over 6,000 properties, we are dedicated to providing exceptional service and hospitality.Your Role:As a Customer Engagement Specialist, you will play a vital role in enhancing the guest...


  • Birmingham, Alabama, United States Lowe's Full time

    At Lowe's, our associates are dedicated to providing exceptional customer service while ensuring a store environment that is clean, secure, and well-stocked with essential products.As a Customer Support Specialist, your responsibilities will include:Exhibiting a friendly and professional demeanor, greeting customers as they enter the store.Assisting...


  • Birmingham, Alabama, United States Lowe's Full time

    At Lowe's, our team members are dedicated to providing exceptional customer service while ensuring a store environment that is organized, secure, and well-stocked with essential products.As a Customer Support Specialist, your responsibilities will include:Offering a warm and professional greeting to customers as they enter the store.Assisting customers with...


  • Birmingham, Alabama, United States Reliant Media Full time

    Job OverviewReliant Media is seeking a dedicated and enthusiastic full-time Customer Solutions Specialist to join our dynamic team.WHY JOIN US?At Reliant Media, we are a progressive organization that values our team members and their contributions. We offer our Customer Solutions Specialists a competitive salary ranging from $40,000 to $60,000 annually,...


  • Birmingham, Alabama, United States MILLENNIUMSOFT Full time

    Job Summary:MILLENNIUMSOFT is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Integrated Solutions Data and Customer Support Team, you will be responsible for managing customer complaints and inquiries related to our products and services.Key Responsibilities:Manage customer complaints and inquiries through...


  • Birmingham, Alabama, United States RxBenefits, Inc. Full time

    Job OverviewCustomer Care Specialist IThe Customer Care Specialist I serves as a vital first point of contact for our clients, establishing the initial impression of our organization and its offerings. This role is crucial in providing participants with timely and accurate information, empowering them to make informed choices regarding their benefits. The...


  • Birmingham, Alabama, United States MILLENNIUMSOFT Full time

    Job Summary:MillenniumSoft is seeking a highly skilled Customer Support Specialist to join our Integrated Solutions Data and Customer Support Team. As a key member of our team, you will be responsible for managing the customer experience related to complaints or questions on our products and services and for prioritizing business opportunities and...