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Technical Support Specialist

2 months ago

Birmingham, Alabama, United States Apt Full time

We are seeking a skilled Technical Support Specialist to provide prompt and effective technical assistance for our client, Apt. The ideal candidate will have a strong technical background, excellent problem-solving skills, and outstanding customer service abilities. As a Technical Support Specialist, you will be responsible for resolving technical issues, providing product support, and ensuring customer satisfaction through professional and courteous interactions.

Key Responsibilities:

  • Provide technical assistance to customers via phone, email, or in-person
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of company products and services

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package