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Customer Solutions Specialist

2 months ago


Birmingham, Alabama, United States Reliant Media Full time
Job Overview

Reliant Media is seeking a dedicated and enthusiastic full-time Customer Solutions Specialist to join our dynamic team.


WHY JOIN US?

At Reliant Media, we are a progressive organization that values our team members and their contributions. We offer our Customer Solutions Specialists a competitive salary ranging from $40,000 to $60,000 annually, based on experience. Our employees enjoy fantastic benefits, including 10 days of paid time off (PTO) after six months of service and a company-provided computer. Our application process is streamlined with a mobile-friendly application for your convenience.


ABOUT US

Founded in 2014, Reliant Media specializes in providing IT and AVL solutions tailored to our clients' needs. We have consistently expanded our offerings to become a comprehensive solutions provider for diverse technological requirements. Our commitment to exceptional customer service ensures we respond promptly to our clients' needs. We start by understanding their requests, summarizing their objectives, and developing a specific project plan to achieve those goals efficiently. Our expertise guarantees our clients' success.

To attract and retain top talent, we provide competitive compensation and foster a supportive work environment.


ARE YOU A MATCH?

Consider the following: Do you possess keen attention to detail? Are you tech-savvy? Do you have a strong drive for success? Are you reliable and punctual? Do you excel in customer service? Can you convey technical information in an easily digestible manner? If you answered yes to these questions, we encourage you to explore this opportunity.


YOUR ROLE AS A CUSTOMER SOLUTIONS SPECIALIST

In this role, you will play a crucial part in our company's growth. Each day, you will engage with current and prospective clients, providing them with tailored technology solutions. Your strong communication and customer service skills will enable you to establish new client relationships through effective prospecting and nurture existing accounts. You will clearly articulate the products and services we offer, addressing client inquiries and concerns while closing deals. Whether interacting with clients in their homes or businesses, you will always maintain a professional demeanor. Additionally, you will manage any administrative tasks related to your sales and follow up to ensure complete customer satisfaction. Your contributions will significantly impact our company's success while providing you with rewarding financial opportunities.


WHAT WE REQUIRE FROM YOU

  • Minimum of 1 year of sales experience
  • Familiarity with CRM platforms
  • Self-motivated and proactive

If you meet these qualifications and can fulfill the responsibilities outlined above, we would be delighted to welcome you to our team.