Client Support Specialist
2 weeks ago
Join Our Team as a Customer Service Representative
We are seeking a dedicated professional to become a part of our dynamic team as a Customer Service Representative. While prior experience in insurance is not mandatory, we are committed to providing the necessary training and support to help you obtain your license and excel in this role.
Your Role:
- Build and maintain strong relationships with clients, ensuring follow-up as needed.
- Deliver prompt, accurate, and friendly service to our customers, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Utilize a customer-centered approach to educate clients about their insurance choices.
- Demonstrate a strong work ethic and a commitment to achieving success daily.
What We Offer:
- Competitive hourly wage plus commission and bonuses.
- Paid time off, including vacation and personal/sick days.
- Valuable experience in the insurance industry.
- Opportunities for growth and advancement within our organization.
Qualifications:
- Exceptional interpersonal and communication skills, both written and verbal.
- People-oriented with strong organizational abilities.
- Self-motivated and detail-oriented.
- Proactive problem-solving skills.
- Dedication to providing outstanding customer service.
- Able to learn and adapt to new computer systems.
- Committed to completing tasks accurately and on time.
- Ability to work collaboratively in a team setting.
- Capable of managing multiple tasks efficiently.
- Willingness to obtain a Property & Casualty license and a Life and Health license within the specified timeframe.
- Must stay updated on product changes, licensing requirements, and ongoing education.
If you are driven to succeed and envision yourself thriving in this role, we encourage you to consider this opportunity.
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