Sales Account Manager

4 days ago


Springfield, Ohio, United States Dairy Farmers of America Full time
Job Summary

We are seeking a highly motivated and results-driven Sales Account Manager to join our team at Dairy Farmers of America. As a Sales Account Manager, you will be responsible for managing assigned accounts and identifying new sales/business opportunities. You will foster strong relationships with customers to understand their needs, provide solutions, respond to inquiries, handle and resolve issues, and ultimately achieve sales targets and revenue goals.

Key Responsibilities
  • Act as a primary point of contact for customers and address their inquiries and concerns promptly.
  • Collaborate with colleagues and internal groups to solve customer issues and ensure customer satisfaction.
  • Maintain accurate records of customer interactions, sales activities, and sales pipelines.
  • Analyze customer accounts to identify growth opportunities and areas for improvement.
  • Present and promote products or services to customers effectively.
  • Take action on account challenges and opportunities while effectively balancing the needs of DFA and the customer.
  • Identify and recommend new sales opportunities within existing accounts.
  • Initiate and close sales calls with customers, following department processes and expectations.
  • Prepare and deliver sales presentations, product demonstrations, and proposals on existing and new products and/or services.
  • Generate regular reports on sales performance and account status.
  • Participate in meetings with the sales team, marketing, and product/service development teams to align strategies and offerings.
Requirements
  • Undergraduate degree in business, sales, marketing, or related curriculum (or equivalent combination of experience and education).
  • 2 to 5 years of experience dealing directly with customers, working in a sales or sales support role, or related experience.
  • Prior experience in selling to food service accounts preferred.
What We Offer
  • Competitive pay (Salary range of $80k-$97k) + 5% yearly bonus eligibility.
  • Paid vacation and holidays.
  • Career growth opportunities – we promote from within.
  • Comprehensive healthcare benefits.
  • Service recognition and employee rewards.
  • Employee referral program.
  • Tuition reimbursement.


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