Technical Support Specialist

3 weeks ago


Orlando, Florida, United States Softworld, a Kelly Company Full time

At Softworld, a Kelly Company, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.

Key Responsibilities:

  • Receive and respond to customer inquiries via phone, email, and chat.
  • Provide technical troubleshooting and problem resolution services.
  • Document customer interactions and issues in our CRM system.
  • Collaborate with internal teams to resolve complex customer issues.
  • Stay up-to-date with new technologies and software applications to provide effective support.

Requirements:

  • Excellent communication and customer service skills.
  • Technical aptitude and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in computer science or related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you



  • Orlando, Florida, United States Avaso Technology Solutions Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at AVASO Technology Solutions. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, including troubleshooting, repair, and maintenance of desktop, laptop, and mobile devices.Key...


  • Orlando, Florida, United States Softworld, a Kelly Company Full time

    Job Title: Technical Support SpecialistJob Summary:Softworld, a Kelly Company is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting to...


  • Orlando, Florida, United States Softworld Inc Full time

    Job Title: Tech Support SpecialistJob Location: Orlando, FLOnsite Requirements:Experience with Inbound Call CenterExcellent Customer ServiceTech SavvyJob Description:We are seeking a highly skilled Tech Support Specialist to join our team at Softworld Inc. in Orlando, FL. As a Tech Support Specialist, you will be responsible for providing top-notch technical...


  • Orlando, Florida, United States HonorVet Technologies Full time

    Job Title: Technical Support SpecialistLocation: Orlando, FLDuration: 6+ MonthsWhat you will do in this role:As a Technical Support Specialist at HonorVet Technologies, you will be responsible for managing and resolving the most challenging issues for the ServiceNow platform. This includes being the first point of escalation within the technical support...


  • Orlando, Florida, United States Softworld, a Kelly Company Full time

    Job Title: Technical Support SpecialistJob Location: Orlando FL 32826Onsite Requirements:Provide excellent customer service, technical troubleshooting, and problem resolution.Receive inbound telephone calls, chat messages, and emails on product questions.Resolve customer problems in a friendly and timely manner in order to ensure customer satisfaction.Job...


  • Orlando, Florida, United States TEKsystems Full time

    Job OverviewA Technical Support Specialist is required to handle a high volume of customer inquiries, providing technical assistance and troubleshooting support to resolve network issues. The ideal candidate will have experience working in a Contact Center environment, with strong customer service and documentation skills.Key ResponsibilitiesProvide...


  • Orlando, Florida, United States Collabera Full time

    Job Summary:Collabera is seeking a skilled Technical Support Specialist to join our team. As a Customer Advocate, you will provide exceptional support to users and administrators of our platform, resolving technical cases and collaborating with others to achieve personal and group goals.Key Responsibilities: Act as a Customer Advocate, providing support to...


  • Orlando, Florida, United States Genius Sports Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Genius Sports. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, teams, and leagues around the world.Main Responsibilities:Assist remotely with site surveys and installations, including hardware and...


  • Orlando, Florida, United States Tews Company Full time

    Job SummaryTews Company is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring their IT needs are met.Key Responsibilities:Respond to user requests for service and troubleshoot incidents and problemsDevelop...


  • Orlando, Florida, United States Akraya Full time

    Job SummaryAs a Technical Support Specialist at Akraya, you will be responsible for providing exceptional support to users and administrators of our platform. You will contribute to the growth of best practices for delivery of support services and work closely with our team to ensure successful resolution of challenging technical situations.Key...


  • Orlando, Florida, United States CrossLink Professional Tax Solutions Full time

    Job SummaryAs a Technical Support Specialist at CrossLink Professional Tax Solutions, you will be the main contact for customers to provide technical support and service for our products. This role requires excellent communication skills, both verbal and written, to develop relationships, assurance, and confidence with our customers.Key...


  • Orlando, Florida, United States CrossLink Professional Tax Solutions Full time

    Job Type: Full-timeDescription:At CrossLink Professional Tax Solutions, we are seeking a highly skilled Technical Support Specialist II to join our team. As a Technical Support Specialist II, you will be the main contact for customers to provide technical support and service for CrossLink products.Responsibilities:Receive inbound telephone calls, chat...


  • Orlando, Florida, United States Just Write Full time

    Job DescriptionAs a Support Center Specialist at Just Write, you will be responsible for providing technical support and problem resolution for various ISS applications, computer hardware, network, and telephony. This role involves working under the supervision of the Support Center Supervisor or designee and is evaluated on accuracy, efficiency, and...


  • Orlando, Florida, United States Tews Company Full time

    Job DescriptionAs a Technical Support Specialist at Tews Company, you will be responsible for providing top-notch support to our clients. Your primary goal will be to resolve technical issues in a timely and efficient manner, ensuring that our clients receive the best possible service.Key Responsibilities:Respond to user requests for service and troubleshoot...


  • Orlando, Florida, United States TEKsystems Full time

    Job OverviewWe are seeking a skilled Enterprise Technical Support Specialist to join our team in Orlando, FL.The ideal candidate will have 2+ years of experience in general network/telecommunication troubleshooting and a customer-focused approach.Key responsibilities include:Resolving technical issues for business clientsCollaborating with other departments...


  • Orlando, Florida, United States Siemens Energy Full time

    About the RoleAs a Technical Support Specialist at Siemens Energy, you will play a critical role in supporting and coordinating international service projects for our global customers. You will work closely with our international teams to ensure seamless execution of service activities, from cradle to grave.Key ResponsibilitiesDevelop and maintain...


  • Orlando, Florida, United States ServiceNow Full time

    Transforming the way we work is at the heart of ServiceNow's mission. As a Senior Technical Support Specialist, you'll be part of a global team that empowers customers to find smarter, faster, and better ways to work.With a strong focus on customer satisfaction, you'll resolve technical cases created by customers, using your expertise in the ServiceNow...


  • Orlando, Florida, United States NBCUniversal Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our Partner Care team at NBCUniversal. As a Technical Support Specialist, you will be responsible for providing advanced technical support and consultation to our most valuable course partners.Key ResponsibilitiesProvide technical support and consultation to course partners,...


  • Orlando, Florida, United States Össur Full time

    Job SummaryThe Clinical Specialist, Technical Support and Educational role is responsible for providing clinical support to incoming clinical and technical services and needs. This role will also provide education in the Orlando Ossur Academy Facility, developing content for virtual and in-person trainings for Ossur employees and customers. The person in...


  • Orlando, Florida, United States Össur Full time

    Job Summary:The Clinical Specialist, Technical Support and Education role is a critical position within Össur, responsible for providing clinical support and education to customers, sales teams, and marketing professionals. This role requires a strong understanding of prosthetic products and services, as well as excellent presentation and organizational...