Referral Coordinator

6 days ago


Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time
Job Summary

Penn Medicine Lancaster General Health is seeking a highly organized and detail-oriented Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in planning, organizing, and directing all aspects of the referral office.

Key Responsibilities
  • Coordinate and monitor daily work flow processes and activities to ensure timely referral and insurance deadlines are met.
  • Review and analyze managed care patient visits to ensure proper documentation of required services.
  • Coordinate internal functions and recordkeeping related to managed care organizations to meet compliance.
  • Collaborate with staff in LG Patient Financial Services to ensure physician credentialing is current and required documentation is on file.
  • Organize in-service programs for staff regarding referral and insurance process changes and updates.
  • Liaise between patients and insurance companies to explain requirements for referral and authorization compliance.
  • Provide exceptional customer service and communicate effectively with internal and external customers.
  • Collaborate with internal and external staff to resolve patient questions and complaints regarding referral and insurance issues.
Secondary Responsibilities
  • Maintain knowledge of registration and scheduling processes and be able to fill in as needed based on office workload or staffing demands.
  • Assist the Billing Coordinator with assigned tasks as needed.
  • Provide educational sessions to resident physicians and staff.
  • Identify system dysfunction or discrepancies and report to Supervisor/Manager, making recommendations for improving current department and hospital-wide procedures.
  • Assist with other projects or responsibilities as required by Supervisor/Manager.
  • Address gaps in care to help patients reconcile any remaining health care screenings or surveillances.
  • May outreach to patients who express a desire for a new LGHP PCP to schedule an appointment.
Requirements
  • High school diploma or certificate.
  • One year of computer experience.
  • One year of clerical or clinical experience in a medical practice setting.
  • One year of experience in medical referral/insurance.
Preferred Qualifications
  • One year of using medical terminology.
  • Basic keyboarding ability and telephone/interpersonal etiquette is required.
Benefits
  • 100% Tuition Assistance at The Pennsylvania College of Health Sciences.
  • Paid Time Off and Paid Holidays.
  • Shift, Weekend and On-Call Differentials.
  • Health, Dental and Vision Coverage.
  • Short-Term and Long-Term Disability.
  • Retirement Savings Account with Company Matching.
  • Child Care Subsidies.
  • Onsite Gym and Fitness Classes.


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    About UsLancaster General Health is a leading healthcare provider dedicated to delivering exceptional patient care and promoting a culture of excellence. Our team is committed to making a positive impact in the lives of our patients and the community we serve.Job SummaryWe are seeking a highly organized and detail-oriented Referral Coordinator to join our...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    About UsPenn Medicine Lancaster General Health is a leading healthcare provider dedicated to delivering exceptional patient care and promoting a culture of excellence. Our team is committed to making a positive impact in the lives of our patients and communities.Job SummaryWe are seeking a highly organized and detail-oriented Referral Office Coordinator to...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Lancaster General. The successful candidate will be responsible for planning, organizing, and coordinating all aspects of the referral office.Key ResponsibilitiesCoordinate and monitor daily work flow processes and activities to ensure timely referral...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a skilled Nurse Practitioner to join our team at Lancaster General Health. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and contributing to the overall success of our organization.Key ResponsibilitiesProvide Clinical Care: Provide clinical advice by phone/electronic...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled Patient Navigator to join our Ambulatory Care Management team at Lancaster General. As a Patient Navigator, you will play a critical role in coordinating patient care, developing care plans, and providing advocacy to patients and their families.Key ResponsibilitiesCoordinate patient care plans, including...


  • Lancaster, Pennsylvania, United States Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Nurse Practitioner to join our team at Lancaster General Health. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide Clinical Advice: Offer expert clinical advice to patients and families via phone or...


  • Lancaster, Pennsylvania, United States Complete Staffing Solutions Full time

    Job OverviewPosition: Healthcare Billing CoordinatorEmployment Type: Temporary to PermanentWork Hours: 8:00 AM - 4:30 PM or 8:30 AM - 5:00 PMKey Responsibilities:Manage and update patient records as required.Support medical billing and coding functions along with collections processes.Facilitate referrals to specialists and other healthcare...


  • Lancaster, Pennsylvania, United States Beltone Full time

    Job SummaryBeltone is seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team. As the face of our practice, you will be responsible for creating an extraordinary patient experience.Key ResponsibilitiesPerform general office and administrative duties, assisting the Hearing Care Practitioner (HCP) with the patient...


  • Lancaster, Pennsylvania, United States Tristarr Recruiting Full time

    Job OverviewTristarr Recruiting is in search of a committed and professional WIC Client Services Coordinator to support a non-profit organization. This position plays a crucial role in providing family-focused services with compassion and professionalism. The coordinator will oversee appointment scheduling, offer referrals, and distribute benefits while...


  • Lancaster, Pennsylvania, United States Lancaster General Health Full time

    Position OverviewThe Ann B. Barshinger Cancer Institute at Lancaster General Health is in search of a skilled Oncology Nurse Coordinator to enhance our team of committed Nurse Navigators.The successful candidate will have a solid understanding of gastrointestinal cancers, exceptional care coordination abilities, effective communication skills, and a...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    OverviewPosition SummaryROLE SUMMARY: Responsible for comprehensive patient scheduling, registration, insurance verification, and coordination of relevant screening, diagnostic, and outpatient services. Demonstrates effective communication and coordination skills, particularly during peak times or with complex patient needs. Aids in the provision of direct,...


  • Lancaster, Pennsylvania, United States Harrisburg Area Community College Full time

    Position Overview: The Academic Advising Coordinator plays a crucial role in delivering specialized operational assistance to comprehensive academic advising efforts across the institution. This role collaborates closely with the director and assistant directors to develop and enhance academic advising programs for advisors, students, and various...


  • Lancaster, Pennsylvania, United States Community Action Partnership of Lancaster County inc Full time

    Job OverviewPosition Title: Weatherization Intake SpecialistProgram: Utility AssistanceClassification: Non-Exempt/Full TimeKEY RESPONSIBILITIESClient Enrollment & Program Execution: Assess eligibility and enroll clients into the weatherization initiative. Aid in the completion of necessary documentation, including income verification, proof of home...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Summary 1.0 FTE, Day Shift, Monday-Friday, 8:30 AM-5:00 PM. No On-Call, Holidays, or Weekends. Job Overview HOURS: 40 hours per week - Monday through Friday 8:30 AM - 5:00 PM. No on-call, holidays, or weekends. POSITION SUMMARY: Responsible for comprehensive and precise patient scheduling, registration, insurance verification, and coordination of necessary...


  • Lancaster, Pennsylvania, United States Housing Development Cor Full time

    Job DescriptionJob Summary:Housing Development Corporation (HDC) is seeking a highly motivated and detail-oriented Resident Services Coordinator to join our team in Lancaster and York Counties, PA. As a key member of our community engagement team, you will be responsible for coordinating residents' access to community-based services and benefits, enhancing...


  • Lancaster, Pennsylvania, United States Community Action Program Of Lancaster County Full time

    POSITION SUMMARY Title: Community Resource Coordinator, LGH Program: RISE Classification: Non-Exempt/Full Time KEY RESPONSIBILITIES The following points outline the primary duties, responsibilities, and competencies deemed essential for fulfilling the core functions of this role. The organization reserves the right to modify specific job responsibilities as...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Position Overview Full-time role in a dynamic multi-departmental healthcare environment. Work Schedule: Full Time, 40 hours per week, Monday through Friday, 7:00 AM to 5:30 PM. No weekends or holidays. Role Summary: This position is responsible for comprehensive patient scheduling, registration, insurance verification, and the coordination of necessary...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Position Overview Full-time role, Monday through Friday, with hours scheduled between 7 am and 6 pm. This position does not require evening, weekend, or holiday shifts. Role Responsibilities HOURS: 32 hours per week, Monday through Friday; hours are flexible between 7:00 am - 6:00 pm. POSITION SUMMARY: Responsible for comprehensive and precise patient...


  • Lancaster, Pennsylvania, United States PeopleShare Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Administrative Assistant to join our team at PeopleShare. As a key member of our staff, you will be responsible for providing exceptional customer service, data entry, and administrative support to our clients.Key ResponsibilitiesData Entry: Accurately and efficiently enter data into our systems,...


  • Lancaster, Pennsylvania, United States Lancaster General Full time

    Overview Position Overview ROLE SUMMARY: The Patient Services Coordinator is responsible for comprehensive and precise scheduling, patient registration, insurance verification, and the coordination of necessary physician office and outpatient hospital services. This role supports patients by addressing their expressed and unexpressed needs, providing...