Customer Operations Specialist

2 weeks ago


East Thetford, United States Woodsville Guaranty Savings Bank Full time
Job Title: Operations Representative (Full time)

Position Overview:

Location: Woodsville, NH

Compensation: $16.00/hour

Woodsville Guaranty Savings Bank is a local financial institution dedicated to meeting the banking needs of our community. We are currently seeking an Operations Representative to join our team. This role is a full-time position with a schedule from Monday to Friday.

Key Responsibilities:

  • Engage with and respond to inquiries in Banno
  • Offer telephone support to clients
  • Execute various types of account maintenance tasks
  • Handle Visa check card applications and their maintenance
  • Validate address change scanning
  • Organize and file various forms and documentation

Qualifications:

  • Excellent communication abilities
  • Proficient in using and adapting to computer-based systems
  • Meticulous attention to detail
  • Strong customer service orientation

Employee Benefits:

  • Health, dental, and vision insurance
  • Life and long-term disability coverage
  • Paid time off
  • 11 Paid holidays annually
  • 401(k) retirement plan with employer contributions
  • Assistance with student loans and tuition

Woodsville Guaranty Savings Bank values diversity and inclusion in the workplace. All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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